Customer Service Jobs in Evans, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-8 of 8 Jobs

Sales Customer Service Rep I McDuffie County

  • Thomson, GA (21 miles from Evans, GA)
  • 16 days ago
  • Thomson, GA (21 miles from Evans, GA)
  • 16 days ago

Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver’s license. Ability to handle confidential information; accuracy, and attention to detail....

Retail Customer Service Associate

  • Augusta, GA (14 miles from Evans, GA)
  • 18 days ago
  • Augusta, GA (14 miles from Evans, GA)
  • 18 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 280 Bobby Jones Expy, Augusta, GA...

Customer Service Representative Bilingual Spanish (remote)

  • Augusta, GA (14 miles from Evans, GA)
  • 25 days ago
  • Augusta, GA (14 miles from Evans, GA)
  • 25 days ago

Ability to provide excellent customer service....

Remote Customer Service Representative

  • Augusta, GA (14 miles from Evans, GA)
  • 30+ days ago
  • Augusta, GA (14 miles from Evans, GA)
  • 30+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Lead Customer Service Representative, Full or Part Time

  • Graniteville, SC (17 miles from Evans, GA)
  • 60+ days ago
  • Graniteville, SC (17 miles from Evans, GA)
  • 60+ days ago

Store 2703117: 651 Bettis Academy Rd, Graniteville, South Carolina 29829 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...

Customer Service Representative

  • Evans, GA
  • 90+ days ago
  • Evans, GA
  • 90+ days ago

Store 2703182: 1045 Furys Ferry Rd, Evans, Georgia 30809 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative Store #116

  • North Augusta, SC (12 miles from Evans, GA)
  • 90+ days ago
  • North Augusta, SC (12 miles from Evans, GA)
  • 90+ days ago

Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....

Lead Customer Service Representative

  • Appling, GA (9 miles from Evans, GA)
  • 90+ days ago
  • Appling, GA (9 miles from Evans, GA)
  • 90+ days ago

Store 2705586: 1825 Appling Harlem Dr, Appling, Georgia 30802 Lead Customer Service Representative We want you to join our team as a Customer Service Representative....

Demographic Data for Evans, GA

Moving to Evans, GA? Find some basic demographic data about Evans, GA below.


Local
National
51,813
1,045
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Evans, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Evans, GA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Evans, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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