Customer Service Jobs in East Point, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 31 Jobs

Customer Service Representative

  • Stone Mountain, GA (17 miles from East Point, GA)
  • 27 days ago
  • Stone Mountain, GA (17 miles from East Point, GA)
  • 27 days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Jonesboro, GA (13 miles from East Point, GA)
  • 1 day ago
  • Jonesboro, GA (13 miles from East Point, GA)
  • 1 day ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

LP Customer Service Associate II

  • Atlanta, GA (7 miles from East Point, GA)
  • 4 days ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Tucker, GA (19 miles from East Point, GA)
  • 4 days ago
  • Tucker, GA (19 miles from East Point, GA)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1940 Mountain Industrial Blvd, Tucker...

ULINE- Customer Service Representative

  • Norcross, GA (24 miles from East Point, GA)
  • 4 days ago
  • Norcross, GA (24 miles from East Point, GA)
  • 4 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Representative - Nalley Kia

  • Stonecrest, GA (18 miles from East Point, GA)
  • 5 days ago
  • Stonecrest, GA (18 miles from East Point, GA)
  • 5 days ago

The Customer Service Representative is the face of the dealership for service customers....

Customer Service Representative - Bilingual

  • Norcross, GA (24 miles from East Point, GA)
  • 5 days ago
  • Norcross, GA (24 miles from East Point, GA)
  • 5 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Retail Loss Prevention Customer Service Associate II

  • Dunwoody, GA (23 miles from East Point, GA)
  • 6 days ago
  • Dunwoody, GA (23 miles from East Point, GA)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Atlanta, GA (7 miles from East Point, GA)
  • 8 days ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 8 days ago

Innova Solutions is immediately hiring for a Customer Service Representative....

Remote Work

Customer Service Representative

  • Atlanta, GA (7 miles from East Point, GA)
  • 11 days ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 11 days ago

**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....

Customer Service Representative

  • Smyrna, GA (13 miles from East Point, GA)
  • 14 days ago
  • Smyrna, GA (13 miles from East Point, GA)
  • 14 days ago

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise...

Inbound Customer Service Representative

  • Atlanta, GA (7 miles from East Point, GA)
  • 15 days ago
  • Atlanta, GA (7 miles from East Point, GA)
  • 15 days ago

Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...

Remote Work

Loss Prevention Customer Service Associate

  • Lithonia, GA (19 miles from East Point, GA)
  • 19 days ago
  • Lithonia, GA (19 miles from East Point, GA)
  • 19 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

70181- Loss Prevention Customer Service Associate

  • Smyrna, GA (13 miles from East Point, GA)
  • 19 days ago
  • Smyrna, GA (13 miles from East Point, GA)
  • 19 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Marietta, GA (20 miles from East Point, GA)
  • 22 days ago
  • Marietta, GA (20 miles from East Point, GA)
  • 22 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 150 Cobb Pkwy S, Marietta, GA 30060...

Demographic Data for East Point, GA

Moving to East Point, GA? Find some basic demographic data about East Point, GA below.

Local
National
10,712,033
252,498

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
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Salary for Customer Service Jobs in East Point, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in East Point, GA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in East Point, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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