Customer Service Jobs in Dunwoody, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Alpharetta, GA (10 miles from Dunwoody, GA)
- 6 hours ago
- Alpharetta, GA (10 miles from Dunwoody, GA)
- 6 hours ago
Customer Service Representative CMC - 3.6 Alpharetta, GA Job Details Estimated: $43.8K - $52.8K a year 1 hour ago Benefits Employee stock purchase plan Disability insurance Health insurance Dental insurance...
Loss Prevention Customer Service Associate Buckhead
- Atlanta, GA (16 miles from Dunwoody, GA)
- 1 day ago
- Atlanta, GA (16 miles from Dunwoody, GA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Atlanta, GA (16 miles from Dunwoody, GA)
- 1 day ago
- Atlanta, GA (16 miles from Dunwoody, GA)
- 1 day ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Alpharetta, GA (4 miles from Dunwoody, GA)
- 2 days ago
- Alpharetta, GA (4 miles from Dunwoody, GA)
- 2 days ago
service in the manufacturing industry Ability to multi-task, stay organized and maintain an upbeat demeanor, all while delivering results under pressure and meeting required deadlines....
Retail Loss Prevention Customer Service Associate II
- Dunwoody, GA
- 3 days ago
- Dunwoody, GA
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative I
- Atlanta, GA (16 miles from Dunwoody, GA)
- 4 days ago
- Atlanta, GA (16 miles from Dunwoody, GA)
- 4 days ago
CUSTOMER SERVICE REPRESENTATIVE I A Customer Service Representative I is a primary customer-facing employee who provides assistance and support for individuals self- directing Medicaid services in the...
Retail Loss Prevention Customer Service Associate II
- Atlanta, GA (16 miles from Dunwoody, GA)
- 8 days ago
- Atlanta, GA (16 miles from Dunwoody, GA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Norcross, GA (7 miles from Dunwoody, GA)
- 9 days ago
- Norcross, GA (7 miles from Dunwoody, GA)
- 9 days ago
Your Opportunity Customer Service Representative Titlemax Norcross, GA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Customer Service Representative
- Chamblee, GA (6 miles from Dunwoody, GA)
- 10 days ago
- Chamblee, GA (6 miles from Dunwoody, GA)
- 10 days ago
Your Opportunity Customer Service RepresentativeTitlemaxChamblee, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
Customer Service Representatives
- Atlanta, GA (16 miles from Dunwoody, GA)
- 13 days ago
- Atlanta, GA (16 miles from Dunwoody, GA)
- 13 days ago
Innova Solutions is immediately hiring for a Customer Service Representatives....
Remote Work70181- Loss Prevention Customer Service Associate 70181- Loss Prevention Customer Service Associate
- Smyrna, GA (12 miles from Dunwoody, GA)
- 16 days ago
- Smyrna, GA (12 miles from Dunwoody, GA)
- 16 days ago
70181- Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Smyrna, GA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...
Inbound Customer Service Representative
- Lawrenceville, GA (19 miles from Dunwoody, GA)
- 22 days ago
- Lawrenceville, GA (19 miles from Dunwoody, GA)
- 22 days ago
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkRemote Customer Service Representative
- Smyrna, GA (12 miles from Dunwoody, GA)
- 22 days ago
- Smyrna, GA (12 miles from Dunwoody, GA)
- 22 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Lilburn, GA (14 miles from Dunwoody, GA)
- 22 days ago
- Lilburn, GA (14 miles from Dunwoody, GA)
- 22 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Alterations Customer Service Representative
- Buford, GA (20 miles from Dunwoody, GA)
- 27 days ago
- Buford, GA (20 miles from Dunwoody, GA)
- 27 days ago
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...
Demographic Data for Dunwoody, GA
Moving to Dunwoody, GA? Find some basic demographic data about Dunwoody, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dunwoody, GA
Highest Education Level
Customer Services in Dunwoody, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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