Customer Service Jobs in Douglasville, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Branch Customer Service Rep - (Sandy Plains) Marietta, GA
- Marietta, GA (17 miles from Douglasville, GA)
- 23 hours ago
- Marietta, GA (17 miles from Douglasville, GA)
- 23 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...
Retail Customer Service Associate
- Marietta, GA (17 miles from Douglasville, GA)
- 3 days ago
- Marietta, GA (17 miles from Douglasville, GA)
- 3 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 150 Cobb Pkwy S, Marietta, GA 30060...
Inbound Customer Service Representative
- Atlanta, GA (20 miles from Douglasville, GA)
- 4 days ago
- Atlanta, GA (20 miles from Douglasville, GA)
- 4 days ago
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkCustomer Service Representative
- Atlanta, GA (20 miles from Douglasville, GA)
- 8 days ago
- Atlanta, GA (20 miles from Douglasville, GA)
- 8 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Retail Loss Prevention Customer Service Associate II
- Atlanta, GA (20 miles from Douglasville, GA)
- 10 days ago
- Atlanta, GA (20 miles from Douglasville, GA)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Medical Equipment Customer Service Representative
- Marietta, GA (17 miles from Douglasville, GA)
- 10 days ago
- Marietta, GA (17 miles from Douglasville, GA)
- 10 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative Level III
- Atlanta, GA (20 miles from Douglasville, GA)
- 13 days ago
- Atlanta, GA (20 miles from Douglasville, GA)
- 13 days ago
Preferred: 2-4 years in Customer Service environment related to FINACIAL SERVICES (in handling billing inquiries) Specific industry term(s) useful for the search: Customer Service Banking Financial...
- Atlanta, GA (20 miles from Douglasville, GA)
- 16 days ago
- Atlanta, GA (20 miles from Douglasville, GA)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Riverdale, GA (24 miles from Douglasville, GA)
- 20 days ago
- Riverdale, GA (24 miles from Douglasville, GA)
- 20 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Hapeville, GA (21 miles from Douglasville, GA)
- 26 days ago
- Hapeville, GA (21 miles from Douglasville, GA)
- 26 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Health Insurance Customer Service Agent
- Atlanta, GA (20 miles from Douglasville, GA)
- 26 days ago
- Atlanta, GA (20 miles from Douglasville, GA)
- 26 days ago
Wipro is seeking customer service/claims processors who combine excellent coordination and authorization skills with the ability to function effectively both as part of a team or on an individual basis...
Customer Service Representative (Ryder Vehicle Sales Support) - Remote
- Atlanta, GA (20 miles from Douglasville, GA)
- 29 days ago
- Atlanta, GA (20 miles from Douglasville, GA)
- 29 days ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...
Remote Customer Service Representative
- Smyrna, GA (16 miles from Douglasville, GA)
- 30+ days ago
- Smyrna, GA (16 miles from Douglasville, GA)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Douglasville, GA
- 30+ days ago
- Douglasville, GA
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Smyrna, GA (16 miles from Douglasville, GA)
- 45+ days ago
- Smyrna, GA (16 miles from Douglasville, GA)
- 45+ days ago
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise...
Demographic Data for Douglasville, GA
Moving to Douglasville, GA? Find some basic demographic data about Douglasville, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Douglasville, GA
Highest Education Level
Customer Services in Douglasville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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