Customer Service Jobs in Dallas, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

Customer Service Representative - French & Spanish

Marietta, GA (18 miles from Dallas, GA)
9 hours ago

Marietta, GA (18 miles from Dallas, GA)
9 hours ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...

Customer Service Representative

Acworth, GA (9 miles from Dallas, GA)
1 day ago

Acworth, GA (9 miles from Dallas, GA)
1 day ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative (Ryder Vehicle Sales Support) - Remote

Marietta, GA (18 miles from Dallas, GA)
1 day ago

Marietta, GA (18 miles from Dallas, GA)
1 day ago

Inbound Customer Service Representative

Smyrna, GA (22 miles from Dallas, GA)
5 days ago

Smyrna, GA (22 miles from Dallas, GA)
5 days ago

Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...

Remote Work

Remote Customer Service Representative

Smyrna, GA (22 miles from Dallas, GA)
5 days ago

Smyrna, GA (22 miles from Dallas, GA)
5 days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Spanish Bilingual Remote Customer Service Representative

Douglasville, GA (17 miles from Dallas, GA)
7 days ago

Douglasville, GA (17 miles from Dallas, GA)
7 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Insurance Commercial Lines Customer Service Representative

Acworth, GA (9 miles from Dallas, GA)
22 days ago

Acworth, GA (9 miles from Dallas, GA)
22 days ago

The Customer Service Representative will handle day-to-day tasks including managing customer accounts, assisting with policy inquiries, providing exceptional customer service, processing renewals, and...

Customer Service Representative

Smyrna, GA (22 miles from Dallas, GA)
22 days ago

Smyrna, GA (22 miles from Dallas, GA)
22 days ago

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise...

Customer Service Representative

Cartersville, GA (13 miles from Dallas, GA)
26 days ago

Cartersville, GA (13 miles from Dallas, GA)
26 days ago

Required Qualifications : 2 years of Customer Service Experience or an appropriate combination of education and experience....

70181- Loss Prevention Customer Service Associate

Smyrna, GA (22 miles from Dallas, GA)
27 days ago

Smyrna, GA (22 miles from Dallas, GA)
27 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

Marietta, GA (18 miles from Dallas, GA)
30+ days ago

Marietta, GA (18 miles from Dallas, GA)
30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 150 Cobb Pkwy S, Marietta, GA 30060...

Customer Service Rep / Service Writer

Austell, GA (17 miles from Dallas, GA)
30+ days ago

Austell, GA (17 miles from Dallas, GA)
30+ days ago

Required Qualifications/Skills: + Excellent communication and customer service skills. + Diverse and detailed knowledge of Caterpillar products as related to service and repairs....

Retail Customer Service Associate

Hiram, GA (10 miles from Dallas, GA)
30+ days ago

Hiram, GA (10 miles from Dallas, GA)
30+ days ago

Medical Equipment Customer Service Representative

Villa Rica, GA (19 miles from Dallas, GA)
30+ days ago

Villa Rica, GA (19 miles from Dallas, GA)
30+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Remote Customer Service Representative

Cartersville, GA (13 miles from Dallas, GA)
30+ days ago

Cartersville, GA (13 miles from Dallas, GA)
30+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

View all jobs

Demographic Data for Dallas, GA

Moving to Dallas, GA? Find some basic demographic data about Dallas, GA below.

Median Age

Average Household Income

Home Value vs Household Income in Dallas, GA

Local

National

Total Population

97,307

Number of Businesses

1,295

City Size

Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Dallas, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Dallas, GA offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Dallas, GA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

insurance agent's hands over a small house

How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »