Customer Service Jobs in Cumming, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Alpharetta, GA (12 miles from Cumming, GA)
- 9 hours ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 9 hours ago
Customer Service Representative CMC - 3.6 Alpharetta, GA Job Details Estimated: $43.8K - $52.8K a year 1 hour ago Benefits Employee stock purchase plan Disability insurance Health insurance Dental insurance...
Customer Service Representative
- Alpharetta, GA (18 miles from Cumming, GA)
- 2 days ago
- Alpharetta, GA (18 miles from Cumming, GA)
- 2 days ago
service in the manufacturing industry Ability to multi-task, stay organized and maintain an upbeat demeanor, all while delivering results under pressure and meeting required deadlines....
Retail Loss Prevention Customer Service Associate II
- Alpharetta, GA (12 miles from Cumming, GA)
- 8 days ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Norcross, GA (24 miles from Cumming, GA)
- 9 days ago
- Norcross, GA (24 miles from Cumming, GA)
- 9 days ago
Your Opportunity Customer Service Representative Titlemax Norcross, GA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Inbound Customer Service Representative
- Roswell, GA (19 miles from Cumming, GA)
- 22 days ago
- Roswell, GA (19 miles from Cumming, GA)
- 22 days ago
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkRemote Customer Service Representative
- Roswell, GA (19 miles from Cumming, GA)
- 22 days ago
- Roswell, GA (19 miles from Cumming, GA)
- 22 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkAlterations Customer Service Representative
- Buford, GA (15 miles from Cumming, GA)
- 27 days ago
- Buford, GA (15 miles from Cumming, GA)
- 27 days ago
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...
Customer Service Representative
- Roswell, GA (19 miles from Cumming, GA)
- 28 days ago
- Roswell, GA (19 miles from Cumming, GA)
- 28 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Retail Customer Service Representative/Cashier
- Duluth, GA (20 miles from Cumming, GA)
- 30+ days ago
- Duluth, GA (20 miles from Cumming, GA)
- 30+ days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Customer Service Rep 1 - Bilingual
- Duluth, GA (20 miles from Cumming, GA)
- 30+ days ago
- Duluth, GA (20 miles from Cumming, GA)
- 30+ days ago
About this Position Customer Service Rep 1 - Bilingual works in the Field Compensation Department and answers telephone and written inquiries from agents....
Customer Service Representative II
- Gainesville, GA (20 miles from Cumming, GA)
- 30+ days ago
- Gainesville, GA (20 miles from Cumming, GA)
- 30+ days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Retail Customer Service Associate
- Alpharetta, GA (12 miles from Cumming, GA)
- 45+ days ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 10600 Davis Dr, Alpharetta, GA 30009...
Moncrief Heating & Air - HVAC Customer Service Representative
- Alpharetta, GA (12 miles from Cumming, GA)
- 45+ days ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 45+ days ago
What You’ll Do: Provide unmatched customer service....
Sales Customer Service Rep I Cherokee County
- Canton, GA (19 miles from Cumming, GA)
- 45+ days ago
- Canton, GA (19 miles from Cumming, GA)
- 45+ days ago
Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver’s license. Ability to handle confidential information; accuracy, and attention to detail....
Technical Customer Service Representative (Support Desk)
- Suwanee, GA (15 miles from Cumming, GA)
- 60+ days ago
- Suwanee, GA (15 miles from Cumming, GA)
- 60+ days ago
Technical Customer Service Representatives will be evaluated quarterly/annually on their execution of their primary responsibilities and any secondary or added responsibilities....
Demographic Data for Cumming, GA
Moving to Cumming, GA? Find some basic demographic data about Cumming, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cumming, GA
Highest Education Level
Customer Services in Cumming, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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