Customer Service Jobs in Cumming, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 31 Jobs

Customer Service Representative

  • Gainesville, GA (20 miles from Cumming, GA)
  • 60+ days ago
  • Gainesville, GA (20 miles from Cumming, GA)
  • 60+ days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Flowery Branch, GA (16 miles from Cumming, GA)
  • 3 days ago
  • Flowery Branch, GA (16 miles from Cumming, GA)
  • 3 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Gainesville, GA (20 miles from Cumming, GA)
  • 3 days ago
  • Gainesville, GA (20 miles from Cumming, GA)
  • 3 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Customer Service Rep

  • Duluth, GA (20 miles from Cumming, GA)
  • 3 days ago
  • Duluth, GA (20 miles from Cumming, GA)
  • 3 days ago

Our client, a leading provider in customer support services, is seeking a Customer Service Rep to join their team....

Customer Service Representative -RVS - French & Spanish

  • Alpharetta, GA (12 miles from Cumming, GA)
  • 3 days ago
  • Alpharetta, GA (12 miles from Cumming, GA)
  • 3 days ago

service skills **Qualifications** + H.S. diploma/GED required + One (1) year or more in sales and/or customer service required **DOT Regulated:** No **\#LI-post #INDexempt #FB** \#LI-JJ **Job Category...

Technical Customer Service Representative (Support Desk)

  • Suwanee, GA (15 miles from Cumming, GA)
  • 3 days ago
  • Suwanee, GA (15 miles from Cumming, GA)
  • 3 days ago

Technical Customer Service Representatives will be evaluated quarterly/annually on their execution of their primary responsibilities and any secondary or added responsibilities....

Customer Service Representative

  • Jasper, GA (19 miles from Cumming, GA)
  • 4 days ago
  • Jasper, GA (19 miles from Cumming, GA)
  • 4 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Customer Service Representative - French & Spanish

  • Roswell, GA (19 miles from Cumming, GA)
  • 4 days ago
  • Roswell, GA (19 miles from Cumming, GA)
  • 4 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...

Senior Customer Service Representative

  • Norcross, GA (24 miles from Cumming, GA)
  • 4 days ago
  • Norcross, GA (24 miles from Cumming, GA)
  • 4 days ago

experience in a customer service or account management role. + High level of Customer Service acumen and business acumen. + Self-directed, with the ability to work on multiple projects with competing...

Retail Loss Prevention Customer Service Associate II

  • Buford, GA (15 miles from Cumming, GA)
  • 5 days ago
  • Buford, GA (15 miles from Cumming, GA)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Ryder Vehicle Sales Support) - Remote

  • Alpharetta, GA (12 miles from Cumming, GA)
  • 5 days ago
  • Alpharetta, GA (12 miles from Cumming, GA)
  • 5 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...

Inbound Customer Service Representative

  • Roswell, GA (19 miles from Cumming, GA)
  • 10 days ago
  • Roswell, GA (19 miles from Cumming, GA)
  • 10 days ago

Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...

Remote Work

Remote Customer Service Representative

  • Roswell, GA (19 miles from Cumming, GA)
  • 10 days ago
  • Roswell, GA (19 miles from Cumming, GA)
  • 10 days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

ULINE- Customer Service Representative

  • Braselton, GA (24 miles from Cumming, GA)
  • 11 days ago
  • Braselton, GA (24 miles from Cumming, GA)
  • 11 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Spanish Bilingual Remote Customer Service Representative

  • Duluth, GA (20 miles from Cumming, GA)
  • 11 days ago
  • Duluth, GA (20 miles from Cumming, GA)
  • 11 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Demographic Data for Cumming, GA

Moving to Cumming, GA? Find some basic demographic data about Cumming, GA below.


Local
National
183,998
4,741
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Cumming, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Cumming, GA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cumming, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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