Customer Service Jobs in Covington, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Monroe, GA (17 miles from Covington, GA)
- 6 days ago
- Monroe, GA (17 miles from Covington, GA)
- 6 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Stockbridge, GA (19 miles from Covington, GA)
- 1 day ago
- Stockbridge, GA (19 miles from Covington, GA)
- 1 day ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- Loganville, GA (17 miles from Covington, GA)
- 4 days ago
- Loganville, GA (17 miles from Covington, GA)
- 4 days ago
Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative - Nalley Kia
- Stonecrest, GA (18 miles from Covington, GA)
- 18 days ago
- Stonecrest, GA (18 miles from Covington, GA)
- 18 days ago
The Customer Service Representative is the face of the dealership for service customers....
Loss Prevention Customer Service Associate
- Lithonia, GA (21 miles from Covington, GA)
- 30+ days ago
- Lithonia, GA (21 miles from Covington, GA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- McDonough, GA (12 miles from Covington, GA)
- 30+ days ago
- McDonough, GA (12 miles from Covington, GA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1765 Jonesboro Rd, Mcdonough, GA...
Lead Customer Service Representative, Full or Part Time
- Locust Grove, GA (22 miles from Covington, GA)
- 90+ days ago
- Locust Grove, GA (22 miles from Covington, GA)
- 90+ days ago
Store 2723328: 5080 Bill Gardner Pkwy, Locust Grove, Georgia 30248 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Monticello, GA (20 miles from Covington, GA)
- 90+ days ago
- Monticello, GA (20 miles from Covington, GA)
- 90+ days ago
Store 2702069: 1468-A W Washington St, Monticello, Georgia 31064 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Covington, GA
Moving to Covington, GA? Find some basic demographic data about Covington, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Covington, GA
Highest Education Level
Customer Services in Covington, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »