Customer Service Jobs in Covington, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-8 of 8 Jobs

Retail Customer Service Associate

  • McDonough, GA (12 miles from Covington, GA)
  • 7 days ago
  • McDonough, GA (12 miles from Covington, GA)
  • 7 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1765 Jonesboro Rd, Mcdonough, GA...

Customer Service Representative

  • Covington, GA
  • 20 days ago
  • Covington, GA
  • 20 days ago

Previous customer service experience preferred....

Customer Service Representative

  • Stockbridge, GA (19 miles from Covington, GA)
  • 29 days ago
  • Stockbridge, GA (19 miles from Covington, GA)
  • 29 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative

  • Loganville, GA (17 miles from Covington, GA)
  • 30+ days ago
  • Loganville, GA (17 miles from Covington, GA)
  • 30+ days ago

Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Monroe, GA (17 miles from Covington, GA)
  • 30+ days ago
  • Monroe, GA (17 miles from Covington, GA)
  • 30+ days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative - Nalley Kia

  • Stonecrest, GA (18 miles from Covington, GA)
  • 45+ days ago
  • Stonecrest, GA (18 miles from Covington, GA)
  • 45+ days ago

The Customer Service Representative is the face of the dealership for service customers....

Lead Customer Service Representative, Full or Part Time

  • Locust Grove, GA (22 miles from Covington, GA)
  • 90+ days ago
  • Locust Grove, GA (22 miles from Covington, GA)
  • 90+ days ago

Store 2723328: 5080 Bill Gardner Pkwy, Locust Grove, Georgia 30248 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Monticello, GA (20 miles from Covington, GA)
  • 90+ days ago
  • Monticello, GA (20 miles from Covington, GA)
  • 90+ days ago

Store 2702069: 1468-A W Washington St, Monticello, Georgia 31064 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Covington, GA

Moving to Covington, GA? Find some basic demographic data about Covington, GA below.


Local
National
97,675
1,438
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Covington, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Covington, GA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Covington, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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