Customer Service Jobs in Commerce, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Customer Service Representative II

  • Gainesville, GA (18 miles from Commerce, GA)
  • 5 days ago
  • Gainesville, GA (18 miles from Commerce, GA)
  • 5 days ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Customer Service Representative

  • Gainesville, GA (18 miles from Commerce, GA)
  • 5 days ago
  • Gainesville, GA (18 miles from Commerce, GA)
  • 5 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Retail Customer Service Associate

  • Oakwood, GA (19 miles from Commerce, GA)
  • 9 days ago
  • Oakwood, GA (19 miles from Commerce, GA)
  • 9 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3839 Mundy Mill Rd, Oakwood, GA...

Customer Service Representative

  • Athens, GA (17 miles from Commerce, GA)
  • 13 days ago
  • Athens, GA (17 miles from Commerce, GA)
  • 13 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative - Bilingual

  • Pendergrass, GA (10 miles from Commerce, GA)
  • 17 days ago
  • Pendergrass, GA (10 miles from Commerce, GA)
  • 17 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Talmo, GA (12 miles from Commerce, GA)
  • 17 days ago
  • Talmo, GA (12 miles from Commerce, GA)
  • 17 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Bilingual Customer Service Representative

  • Gainesville, GA (18 miles from Commerce, GA)
  • 19 days ago
  • Gainesville, GA (18 miles from Commerce, GA)
  • 19 days ago

This is your chance to turn your language skills and customer service experience into a career that truly matters....

Sales Customer Service Rep I Jackson County

  • Jefferson, GA (9 miles from Commerce, GA)
  • 20 days ago
  • Jefferson, GA (9 miles from Commerce, GA)
  • 20 days ago

Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail....

2nd Shift Customer Service Representative

  • Gainesville, GA (18 miles from Commerce, GA)
  • 20 days ago
  • Gainesville, GA (18 miles from Commerce, GA)
  • 20 days ago

Required Qualifications : 2 years of Customer Service Experience or an appropriate combination of education and experience....

Customer Service Representative

  • Athens, GA (17 miles from Commerce, GA)
  • 30+ days ago
  • Athens, GA (17 miles from Commerce, GA)
  • 30+ days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

ULINE- Customer Service Representative

  • Pendergrass, GA (10 miles from Commerce, GA)
  • 30+ days ago
  • Pendergrass, GA (10 miles from Commerce, GA)
  • 30+ days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Spanish Bilingual Remote Customer Service Representative

  • Gainesville, GA (18 miles from Commerce, GA)
  • 30+ days ago
  • Gainesville, GA (18 miles from Commerce, GA)
  • 30+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

ULINE- Call Center Representative

  • Hoschton, GA (18 miles from Commerce, GA)
  • 45+ days ago
  • Hoschton, GA (18 miles from Commerce, GA)
  • 45+ days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Remote Customer Service Representative

  • Athens, GA (17 miles from Commerce, GA)
  • 60+ days ago
  • Athens, GA (17 miles from Commerce, GA)
  • 60+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Pharmacy Customer Service Representative

  • Gainesville, GA (18 miles from Commerce, GA)
  • 90+ days ago
  • Gainesville, GA (18 miles from Commerce, GA)
  • 90+ days ago

Experience: Minimum two years experience in a customer service position, preferably in a call center environment....

Demographic Data for Commerce, GA

Moving to Commerce, GA? Find some basic demographic data about Commerce, GA below.


Local
National
18,740
483
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Digital Customer Analytics
Learn how to harness the power of Customer Lifetime Value concepts by applying them to firm value, selection of customers and loyalty programming. Turn your digital marketing data insights into...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Commerce, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Commerce, GA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Commerce, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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