Customer Service Jobs in Carrollton, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PM
- Douglasville, GA (22 miles from Carrollton, GA)
- 3 days ago
- Douglasville, GA (22 miles from Carrollton, GA)
- 3 days ago
Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...
Spanish Bilingual Remote Customer Service Representative
- Newnan, GA (19 miles from Carrollton, GA)
- 3 days ago
- Newnan, GA (19 miles from Carrollton, GA)
- 3 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRetail Customer Service Associate
- Douglasville, GA (22 miles from Carrollton, GA)
- 8 days ago
- Douglasville, GA (22 miles from Carrollton, GA)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6995 Concourse Pkwy, Douglasville...
Medical Equipment Customer Service Representative
- Villa Rica, GA (13 miles from Carrollton, GA)
- 14 days ago
- Villa Rica, GA (13 miles from Carrollton, GA)
- 14 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver’s license. Ability to handle confidential information; accuracy, and attention to detail....
Lead Customer Service Representative, Full or Part Time
- Carrollton, GA
- 60+ days ago
- Carrollton, GA
- 60+ days ago
Store 2723676: 1123 N Park St, Carrollton, Georgia 30117 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2723676: 1123 N Park St, Carrollton, Georgia 30117 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Palmetto, GA (20 miles from Carrollton, GA)
- 60+ days ago
- Palmetto, GA (20 miles from Carrollton, GA)
- 60+ days ago
Store 2745162: 9140 Roosevelt Hwy, Palmetto, Georgia 30268 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Carrollton, GA
Moving to Carrollton, GA? Find some basic demographic data about Carrollton, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Carrollton, GA
Highest Education Level
Customer Services in Carrollton, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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