Customer Service Jobs in Butler, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep (Midday to Evening Shift)
- Thomaston, GA (20 miles from Butler, GA)
- 5 days ago
- Thomaston, GA (20 miles from Butler, GA)
- 5 days ago
Starting Pay: 15.00/hr In Office Position Availability to work 10am - 7pm Shifts w/ Saturday Rotation The Customer Service Team Member will engage with customers to address inquiries, resolve complaints...
- Thomaston, GA (20 miles from Butler, GA)
- 26 days ago
- Thomaston, GA (20 miles from Butler, GA)
- 26 days ago
Starting Pay: 14.00/hr In Office Position Availability to work both 8am - 5pm and 10am - 7pm Shifts w/ Saturday Rotation The Customer Service Team Member will engage with customers to address inquiries...
Demographic Data for Butler, GA
Moving to Butler, GA? Find some basic demographic data about Butler, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Butler, GA
Highest Education Level
Customer Services in Butler, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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