Customer Service Jobs in Buford, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 33 Jobs

Customer Service Representative II

  • Gainesville, GA (18 miles from Buford, GA)
  • 1 day ago
  • Gainesville, GA (18 miles from Buford, GA)
  • 1 day ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Customer Service Representative

  • Gainesville, GA (18 miles from Buford, GA)
  • 1 day ago
  • Gainesville, GA (18 miles from Buford, GA)
  • 1 day ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative (Ryder Vehicle Sales Support) - Remote

  • Alpharetta, GA (16 miles from Buford, GA)
  • 1 day ago
  • Alpharetta, GA (16 miles from Buford, GA)
  • 1 day ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...

Customer Service Representative

  • Duluth, GA (11 miles from Buford, GA)
  • 3 days ago
  • Duluth, GA (11 miles from Buford, GA)
  • 3 days ago

Required Education: High School Diploma or General Education Development (GED) Required Qualifications: Highly prefer Bilingual (Spanish speaking) Customer service agent Must be local to the Duluth,...

Retail Customer Service Associate

  • Alpharetta, GA (16 miles from Buford, GA)
  • 6 days ago
  • Alpharetta, GA (16 miles from Buford, GA)
  • 6 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 10600 Davis Dr, Alpharetta, GA 30009...

Moncrief Heating & Air - HVAC Customer Service Representative

  • Alpharetta, GA (16 miles from Buford, GA)
  • 11 days ago
  • Alpharetta, GA (16 miles from Buford, GA)
  • 11 days ago

What You’ll Do: Provide unmatched customer service....

Retail Loss Prevention Customer Service Associate II

  • Alpharetta, GA (16 miles from Buford, GA)
  • 12 days ago
  • Alpharetta, GA (16 miles from Buford, GA)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Lead, Customer Service Representative - ONSITE

  • Tucker, GA (20 miles from Buford, GA)
  • 12 days ago
  • Tucker, GA (20 miles from Buford, GA)
  • 12 days ago

As a Lead, Customer Service Representative, you will be part of the operations team supporting delivery services....

Customer Service Representative - Bilingual

  • Pendergrass, GA (19 miles from Buford, GA)
  • 13 days ago
  • Pendergrass, GA (19 miles from Buford, GA)
  • 13 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Talmo, GA (17 miles from Buford, GA)
  • 13 days ago
  • Talmo, GA (17 miles from Buford, GA)
  • 13 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Duluth, GA (11 miles from Buford, GA)
  • 13 days ago
  • Duluth, GA (11 miles from Buford, GA)
  • 13 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Bilingual Customer Service Representative

  • Gainesville, GA (18 miles from Buford, GA)
  • 15 days ago
  • Gainesville, GA (18 miles from Buford, GA)
  • 15 days ago

This is your chance to turn your language skills and customer service experience into a career that truly matters....

Customer Service Representative

  • Suwanee, GA (5 miles from Buford, GA)
  • 16 days ago
  • Suwanee, GA (5 miles from Buford, GA)
  • 16 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Sales Customer Service Rep I Jackson County

  • Jefferson, GA (24 miles from Buford, GA)
  • 16 days ago
  • Jefferson, GA (24 miles from Buford, GA)
  • 16 days ago

Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail....

GAP Claims Customer Service Representative

  • Norcross, GA (16 miles from Buford, GA)
  • 17 days ago
  • Norcross, GA (16 miles from Buford, GA)
  • 17 days ago

Essential Duties and Responsibilities The GAP Claims Customer Service Representative will receive ACD Calls from customers, dealers, lenders, and any other parties pertaining to GAP Claims....

Demographic Data for Buford, GA

Moving to Buford, GA? Find some basic demographic data about Buford, GA below.


Local
National
110,757
3,283
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Buford, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Buford, GA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Buford, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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