Customer Service Jobs in Brookhaven, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 48 Jobs

Customer Service Representative

Decatur, GA (7 miles from Brookhaven, GA)
1 day ago

Decatur, GA (7 miles from Brookhaven, GA)
1 day ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

Atlanta, GA (9 miles from Brookhaven, GA)
14 hours ago

Atlanta, GA (9 miles from Brookhaven, GA)
14 hours ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

Customer Service Representative - Cigna Healthcare - Remote

Atlanta, GA (9 miles from Brookhaven, GA)
14 hours ago

Atlanta, GA (9 miles from Brookhaven, GA)
14 hours ago

If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....

Remote Work

Customer Service Representative

Smyrna, GA (9 miles from Brookhaven, GA)
18 hours ago

Smyrna, GA (9 miles from Brookhaven, GA)
18 hours ago

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise...

Retail Loss Prevention Customer Service Associate II

Buford, GA (24 miles from Brookhaven, GA)
1 day ago

Buford, GA (24 miles from Brookhaven, GA)
1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Concierge)

Roswell, GA (12 miles from Brookhaven, GA)
1 day ago

Roswell, GA (12 miles from Brookhaven, GA)
1 day ago

The Concierge Customer Service Representative conducts a range of diverse administrative and staff functions....

Inbound Customer Service Representative

Atlanta, GA (9 miles from Brookhaven, GA)
2 days ago

Atlanta, GA (9 miles from Brookhaven, GA)
2 days ago

Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...

Remote Work

Customer Service Representative - Property Management

Marietta, GA (13 miles from Brookhaven, GA)
5 days ago

Marietta, GA (13 miles from Brookhaven, GA)
5 days ago

Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...

Customer Service Representative - PM

Norcross, GA (8 miles from Brookhaven, GA)
5 days ago

Norcross, GA (8 miles from Brookhaven, GA)
5 days ago

Spanish Bilingual Remote Customer Service Representative

Johns Creek, GA (16 miles from Brookhaven, GA)
5 days ago

Johns Creek, GA (16 miles from Brookhaven, GA)
5 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Loss Prevention Customer Service Associate

Lithonia, GA (14 miles from Brookhaven, GA)
6 days ago

Lithonia, GA (14 miles from Brookhaven, GA)
6 days ago

70181- Loss Prevention Customer Service Associate

Smyrna, GA (9 miles from Brookhaven, GA)
6 days ago

Smyrna, GA (9 miles from Brookhaven, GA)
6 days ago

Retail Customer Service Associate

Marietta, GA (13 miles from Brookhaven, GA)
9 days ago

Marietta, GA (13 miles from Brookhaven, GA)
9 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 150 Cobb Pkwy S, Marietta, GA 30060...

Bilingual Customer Service Representative

Alpharetta, GA (17 miles from Brookhaven, GA)
9 days ago

Alpharetta, GA (17 miles from Brookhaven, GA)
9 days ago

English, with strong customer service and communication skills....

Customer Service Rep / Service Writer

Austell, GA (16 miles from Brookhaven, GA)
9 days ago

Austell, GA (16 miles from Brookhaven, GA)
9 days ago

Required Qualifications/Skills: + Excellent communication and customer service skills. + Diverse and detailed knowledge of Caterpillar products as related to service and repairs....

View all 48 jobs

Demographic Data for Brookhaven, GA

Moving to Brookhaven, GA? Find some basic demographic data about Brookhaven, GA below.

Median Age

Average Household Income

Home Value vs Household Income in Brookhaven, GA

Local

National

Total Population

10,712,033

Number of Businesses

252,498

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

customer service

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Salary for Customer Service Jobs in Brookhaven, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Brookhaven, GA offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Brookhaven, GA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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