Customer Service Jobs in Augusta, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkRemote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Augusta, GA
- 10 days ago
- Augusta, GA
- 10 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkLoss Prevention Customer Service Associate II (Security Guard)
- Augusta, GA
- 16 days ago
- Augusta, GA
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Aiken, SC (20 miles from Augusta, GA)
- 30+ days ago
- Aiken, SC (20 miles from Augusta, GA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 220 Jefferson Davis Hwy, Aiken,...
Customer Service Representative Bilingual Spanish (remote)
- Augusta, GA
- 30+ days ago
- Augusta, GA
- 30+ days ago
Ability to provide excellent customer service....
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Evans, GA (14 miles from Augusta, GA)
- 90+ days ago
- Evans, GA (14 miles from Augusta, GA)
- 90+ days ago
Store 2703177: 4403 Washington Rd, Evans, Georgia 30809 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative Store #116
- North Augusta, SC (6 miles from Augusta, GA)
- 90+ days ago
- North Augusta, SC (6 miles from Augusta, GA)
- 90+ days ago
Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....
Lead Customer Service Representative
- Appling, GA (23 miles from Augusta, GA)
- 90+ days ago
- Appling, GA (23 miles from Augusta, GA)
- 90+ days ago
Store 2705586: 1825 Appling Harlem Dr, Appling, Georgia 30802 Lead Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Augusta, GA
Moving to Augusta, GA? Find some basic demographic data about Augusta, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Augusta, GA
Highest Education Level
Customer Services in Augusta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »