Customer Service Jobs in Augusta, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II
- Evans, GA (14 miles from Augusta, GA)
- 16 days ago
- Evans, GA (14 miles from Augusta, GA)
- 16 days ago
Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Evans, GA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkRemote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkLoss Prevention Customer Service Associate II
- Evans, GA (14 miles from Augusta, GA)
- 22 days ago
- Evans, GA (14 miles from Augusta, GA)
- 22 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II (Security Guard)
- Augusta, GA
- 26 days ago
- Augusta, GA
- 26 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Insurance Customer Service Representative
- Evans, GA (14 miles from Augusta, GA)
- 30+ days ago
- Evans, GA (14 miles from Augusta, GA)
- 30+ days ago
Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....
Retail Customer Service Associate
- Aiken, SC (20 miles from Augusta, GA)
- 45+ days ago
- Aiken, SC (20 miles from Augusta, GA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 220 Jefferson Davis Hwy, Aiken,...
Spanish Bilingual Remote Customer Service Representative
- Augusta, GA
- 60+ days ago
- Augusta, GA
- 60+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkWe are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDemographic Data for Augusta, GA
Moving to Augusta, GA? Find some basic demographic data about Augusta, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Augusta, GA
Highest Education Level
Customer Services in Augusta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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