Customer Service Jobs in Atlanta, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 35 Jobs

Customer Service Associate

  • Atlanta, GA
  • 2 days ago
  • Atlanta, GA
  • 2 days ago

About The Role Serving as an ambassador for the Relay Payments brand, our Customer Service Associates ensure excellent customer service standards and maintain high customer satisfaction....

Customer Service Representative

  • Duluth, GA (21 miles from Atlanta, GA)
  • 3 days ago
  • Duluth, GA (21 miles from Atlanta, GA)
  • 3 days ago

Candidate must have call center specific experience, not retail Minimum two (2) years of customer service experience or member-interacting experience required Must be able to pick up equipment in Duluth...

Customer Service Representative

  • College Park, GA (8 miles from Atlanta, GA)
  • 4 days ago
  • College Park, GA (8 miles from Atlanta, GA)
  • 4 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Associate

  • Atlanta, GA
  • 4 days ago
  • Atlanta, GA
  • 4 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative - Bilingual

  • Norcross, GA (16 miles from Atlanta, GA)
  • 5 days ago
  • Norcross, GA (16 miles from Atlanta, GA)
  • 5 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

CWR-Lead, Customer Service Rep

  • Tucker, GA (12 miles from Atlanta, GA)
  • 5 days ago
  • Tucker, GA (12 miles from Atlanta, GA)
  • 5 days ago

the daily operational activities of a team of customer service specialists....

Retail Customer Service Representative/Cashier

  • Duluth, GA (21 miles from Atlanta, GA)
  • 5 days ago
  • Duluth, GA (21 miles from Atlanta, GA)
  • 5 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

Customer Service Representative 1

  • Atlanta, GA
  • 5 days ago
  • Atlanta, GA
  • 5 days ago

Company Description Job Description The primary responsibility of the Customer Service Representative 1 is to facilitate quality and accurate Quotations, Purchase Orders, and Work Orders to ensure customer...

Customer Service Rep III

  • Atlanta, GA
  • 8 days ago
  • Atlanta, GA
  • 8 days ago

Innova Solutions has a client that is immediately hiring for a Customer Service Rep III Position type: Full-time - Contract Duration: 12 months Location: Atlanta, GA As Customer Service Rep III, you...

Customer Service Representative

  • Atlanta, GA
  • 14 days ago
  • Atlanta, GA
  • 14 days ago

Account Collections Coordinator Arrow Exterminators is looking to hire a full-time Account Collections Coordinator to provide uncompromised service support and administration to internal and...

Customer Service Representative (Full- time)

  • Atlanta, GA
  • 17 days ago
  • Atlanta, GA
  • 17 days ago

Customer Service Representative - Roti Who are we and what do we do?...

Remote Customer Service Representative

  • Atlanta, GA
  • 18 days ago
  • Atlanta, GA
  • 18 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Duluth, GA (21 miles from Atlanta, GA)
  • 19 days ago
  • Duluth, GA (21 miles from Atlanta, GA)
  • 19 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Fayetteville, GA (19 miles from Atlanta, GA)
  • 20 days ago
  • Fayetteville, GA (19 miles from Atlanta, GA)
  • 20 days ago

Fayetteville, GA, USA | 1070 - SW Atlanta Commercial GA | Hourly | 18-20 per hour | Full Time Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative...

Retail Customer Service Associate

  • Tucker, GA (12 miles from Atlanta, GA)
  • 25 days ago
  • Tucker, GA (12 miles from Atlanta, GA)
  • 25 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1940 Mountain Industrial Blvd, Tucker...

Demographic Data for Atlanta, GA

Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.


Local
National
1,043,682
40,973
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Atlanta, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Atlanta, GA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Atlanta, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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