Customer Service Jobs in Atlanta, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative,Member Svc Call Center
- Duluth, GA (21 miles from Atlanta, GA)
- 2 hours ago
- Duluth, GA (21 miles from Atlanta, GA)
- 2 hours ago
. + Deliver exceptional customer service by responding professionally to internal and external inquiries, in line with KPs commitment to extraordinary customer relations. + Coordinate with Health Plan...
Remote WorkInsurance Customer Service Representative (Insurance CSR)
- Atlanta, GA
- 1 day ago
- Atlanta, GA
- 1 day ago
Position available-Commercial Insurance CSR. Attention to detail, pleasant telephone voice, computer skills, some insurance experience helpful. We do assist with informational training....
INSURANCE Position available-Commercial Insurance CSR. Attention to detail, pleasant telephone voice, computer skills, some insurance experience helpful. We do assist with informational training....
Customer Service Representative
- Austell, GA (14 miles from Atlanta, GA)
- 4 days ago
- Austell, GA (14 miles from Atlanta, GA)
- 4 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative (Ryder Vehicle Sales Support) - Remote
- Marietta, GA (16 miles from Atlanta, GA)
- 4 days ago
- Marietta, GA (16 miles from Atlanta, GA)
- 4 days ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Retail Customer Service Associate
- Marietta, GA (16 miles from Atlanta, GA)
- 7 days ago
- Marietta, GA (16 miles from Atlanta, GA)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 150 Cobb Pkwy S, Marietta, GA 30060...
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkRequirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Retail Loss Prevention Customer Service Associate II
- Atlanta, GA
- 14 days ago
- Atlanta, GA
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead, Customer Service Representative - ONSITE
- Tucker, GA (12 miles from Atlanta, GA)
- 14 days ago
- Tucker, GA (12 miles from Atlanta, GA)
- 14 days ago
As a Lead, Customer Service Representative, you will be part of the operations team supporting delivery services....
Medical Equipment Customer Service Representative
- Marietta, GA (16 miles from Atlanta, GA)
- 15 days ago
- Marietta, GA (16 miles from Atlanta, GA)
- 15 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
ULINE- Customer Service Representative
- Duluth, GA (21 miles from Atlanta, GA)
- 16 days ago
- Duluth, GA (21 miles from Atlanta, GA)
- 16 days ago
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
Preferred: 2-4 years in Customer Service environment related to FINACIAL SERVICES (in handling billing inquiries) Specific industry term(s) useful for the search: Customer Service Banking Financial...
GAP Claims Customer Service Representative
- Norcross, GA (16 miles from Atlanta, GA)
- 19 days ago
- Norcross, GA (16 miles from Atlanta, GA)
- 19 days ago
Essential Duties and Responsibilities The GAP Claims Customer Service Representative will receive ACD Calls from customers, dealers, lenders, and any other parties pertaining to GAP Claims....
Demographic Data for Atlanta, GA
Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Atlanta, GA
Highest Education Level
Customer Services in Atlanta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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