Customer Service Jobs in Atlanta, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 45 Jobs

Customer Service Representative

  • Stone Mountain, GA (11 miles from Atlanta, GA)
  • 30+ days ago
  • Stone Mountain, GA (11 miles from Atlanta, GA)
  • 30+ days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Stockbridge, GA (17 miles from Atlanta, GA)
  • moments ago
  • Stockbridge, GA (17 miles from Atlanta, GA)
  • moments ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative

  • Hapeville, GA (6 miles from Atlanta, GA)
  • 18 hours ago
  • Hapeville, GA (6 miles from Atlanta, GA)
  • 18 hours ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Health Insurance Customer Service Agent

  • Atlanta, GA
  • 19 hours ago
  • Atlanta, GA
  • 19 hours ago

Wipro is seeking customer service/claims processors who combine excellent coordination and authorization skills with the ability to function effectively both as part of a team or on an individual basis...

Customer Service Representative, Life Contact Center

  • Atlanta, GA
  • 20 hours ago
  • Atlanta, GA
  • 20 hours ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative - Bilingual

  • Lilburn, GA (17 miles from Atlanta, GA)
  • 1 day ago
  • Lilburn, GA (17 miles from Atlanta, GA)
  • 1 day ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Lilburn, GA (17 miles from Atlanta, GA)
  • 1 day ago
  • Lilburn, GA (17 miles from Atlanta, GA)
  • 1 day ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Rep

  • Duluth, GA (21 miles from Atlanta, GA)
  • 1 day ago
  • Duluth, GA (21 miles from Atlanta, GA)
  • 1 day ago

Our client, a leading provider in customer support services, is seeking a Customer Service Rep to join their team....

Customer Service Rep

  • Atlanta, GA
  • 2 days ago
  • Atlanta, GA
  • 2 days ago

Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....

Customer Service Representative 12:30pm-9pm EST

  • Atlanta, GA
  • 2 days ago
  • Atlanta, GA
  • 2 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Marietta, GA (16 miles from Atlanta, GA)
  • 2 days ago
  • Marietta, GA (16 miles from Atlanta, GA)
  • 2 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Customer Service Representative - French & Spanish

  • Roswell, GA (21 miles from Atlanta, GA)
  • 2 days ago
  • Roswell, GA (21 miles from Atlanta, GA)
  • 2 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...

Senior Customer Service Representative

  • Norcross, GA (16 miles from Atlanta, GA)
  • 3 days ago
  • Norcross, GA (16 miles from Atlanta, GA)
  • 3 days ago

experience in a customer service or account management role. + High level of Customer Service acumen and business acumen. + Self-directed, with the ability to work on multiple projects with competing...

Customer Service Representative (Ryder Vehicle Sales Support) - Remote

  • Marietta, GA (16 miles from Atlanta, GA)
  • 4 days ago
  • Marietta, GA (16 miles from Atlanta, GA)
  • 4 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...

Inbound Customer Service Representative

  • Roswell, GA (21 miles from Atlanta, GA)
  • 8 days ago
  • Roswell, GA (21 miles from Atlanta, GA)
  • 8 days ago

Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...

Remote Work

Demographic Data for Atlanta, GA

Moving to Atlanta, GA? Find some basic demographic data about Atlanta, GA below.


Local
National
1,043,682
40,973
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Salary for Customer Service Jobs in Atlanta, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Atlanta, GA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Atlanta, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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