Customer Service Jobs in Alpharetta, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 28 Jobs

Remote Customer Service Representative

  • Milton, GA
  • 5 hours ago
  • Milton, GA
  • 5 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Duluth, GA (12 miles from Alpharetta, GA)
  • 4 days ago
  • Duluth, GA (12 miles from Alpharetta, GA)
  • 4 days ago

Candidate must have call center specific experience, not retail Minimum two (2) years of customer service experience or member-interacting experience required Must be able to pick up equipment in Duluth...

Customer Service Representative - Bilingual

  • Norcross, GA (14 miles from Alpharetta, GA)
  • 5 days ago
  • Norcross, GA (14 miles from Alpharetta, GA)
  • 5 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

CWR-Lead, Customer Service Rep

  • Tucker, GA (19 miles from Alpharetta, GA)
  • 6 days ago
  • Tucker, GA (19 miles from Alpharetta, GA)
  • 6 days ago

the daily operational activities of a team of customer service specialists....

Retail Customer Service Representative/Cashier

  • Duluth, GA (12 miles from Alpharetta, GA)
  • 6 days ago
  • Duluth, GA (12 miles from Alpharetta, GA)
  • 6 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

Customer Service Representative

  • Lawrenceville, GA (21 miles from Alpharetta, GA)
  • 6 days ago
  • Lawrenceville, GA (21 miles from Alpharetta, GA)
  • 6 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

HVAC Customer Service Representative

  • Alpharetta, GA
  • 6 days ago
  • Alpharetta, GA
  • 6 days ago

What You’ll Do: Provide unmatched customer service....

Customer Service Representative

  • Jasper, GA (24 miles from Alpharetta, GA)
  • 10 days ago
  • Jasper, GA (24 miles from Alpharetta, GA)
  • 10 days ago

A DAY IN THE LIFE AS A Customer Service Representative As a customer service representative, you will serve as the first point of contact for any of our internal or external customers....

Customer Service Representative

  • Buford, GA (16 miles from Alpharetta, GA)
  • 19 days ago
  • Buford, GA (16 miles from Alpharetta, GA)
  • 19 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Representative

  • Duluth, GA (12 miles from Alpharetta, GA)
  • 20 days ago
  • Duluth, GA (12 miles from Alpharetta, GA)
  • 20 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Alpharetta, GA
  • 21 days ago
  • Alpharetta, GA
  • 21 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Retail Customer Service Associate

  • Tucker, GA (19 miles from Alpharetta, GA)
  • 25 days ago
  • Tucker, GA (19 miles from Alpharetta, GA)
  • 25 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1940 Mountain Industrial Blvd, Tucker...

ULINE- Customer Service Representative

  • Buford, GA (16 miles from Alpharetta, GA)
  • 26 days ago
  • Buford, GA (16 miles from Alpharetta, GA)
  • 26 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

ULINE- Call Center Representative

  • Suwanee, GA (12 miles from Alpharetta, GA)
  • 26 days ago
  • Suwanee, GA (12 miles from Alpharetta, GA)
  • 26 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Associate (Rotating Schedule)

  • Peachtree Corners, GA (14 miles from Alpharetta, GA)
  • 27 days ago
  • Peachtree Corners, GA (14 miles from Alpharetta, GA)
  • 27 days ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

Demographic Data for Alpharetta, GA

Moving to Alpharetta, GA? Find some basic demographic data about Alpharetta, GA below.


Local
National
193,838
8,505
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Alpharetta, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Alpharetta, GA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Alpharetta, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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