Customer Service Jobs in West Palm Beach, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance Customer Service Representative
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 14 hours ago
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 14 hours ago
Requirement Licensing : Active Texas Property & Casualty License is required. Bilingual a must. Experience : Must have one plus year insurance Customer Service experience....
Customer Service Representative
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 4 days ago
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 4 days ago
Requirement Licensing : Active Texas Property & Casualty License is required. Bilingual a must. Experience : Must have one plus year insurance Customer Service experience....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4295 45Th St, West Palm Beach, FL...
Retail Loss Prevention Customer Service Associate II
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 30+ days ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Customer Service Representative
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 30+ days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 30+ days ago
A client located in Boca Raton, FL is seeking a bilingual Customer Service Representative to join their team in the automotive industry....
Customer Service Representative - Central Billing Office Onsite - Boynton Beach, FL
- Ocean Ridge, FL (13 miles from West Palm Beach, FL)
- 45+ days ago
- Ocean Ridge, FL (13 miles from West Palm Beach, FL)
- 45+ days ago
Good customer service skills are required. Candidates are required to pass a customer service scenario assessment prior to onboarding....
LP Customer Service Associate II
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 45+ days ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Branch Customer Service Representative - Palm Beach Gardens, FL
- Palm Beach Gardens, FL (5 miles from West Palm Beach, FL)
- 60+ days ago
- Palm Beach Gardens, FL (5 miles from West Palm Beach, FL)
- 60+ days ago
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group...
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Rep(08649) - 668 US Hwy 1 North
- Tequesta, FL (18 miles from West Palm Beach, FL)
- 90+ days ago
- Tequesta, FL (18 miles from West Palm Beach, FL)
- 90+ days ago
Company Description Job Description Job Duties all positions Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process...
Customer Service Representative - FT
- West Palm Beach, FL
- 90+ days ago
- West Palm Beach, FL
- 90+ days ago
service....
HomeSense Boca Raton-LP Customer Service Associate I
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 90+ days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 90+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 90+ days ago
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 90+ days ago
Performs other duties within the Customer Service Division as may be assigned. Advanced Microsoft Office skills. Data entry/ 10 key....
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
- Lantana, FL (10 miles from West Palm Beach, FL)
- 90+ days ago
- Lantana, FL (10 miles from West Palm Beach, FL)
- 90+ days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Demographic Data for West Palm Beach, FL
Moving to West Palm Beach, FL? Find some basic demographic data about West Palm Beach, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in West Palm Beach, FL
Highest Education Level
Customer Services in West Palm Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »