Customer Service Jobs in Florida
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Manchester Insurance
- Stuart, FL
- 8 days ago
- Manchester Insurance
- Stuart, FL
- 8 days ago
Required Skills: Experience in property and casualty insurance Strong communication and customer service skills Ability to analyze and interpret insurance policies Salary and Benefits: Minimum Salary...
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Maintain required Property & Casualty license and state registrations....
You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service....
['Marshalls', '3.4', 'Loss Prevention Customer Service Associate II (Downtown)', 'Apply on employer site', '', 'Miami, FL', '', '$13.30 - $18.60', '\xa0', 'Per Hour', '\xa0', '(Employer provided)'][...
Adecco is hiring immediately for a **Hybrid Customer Service Rep** with a Leader in the Financial Services Industry....
Vaco is hiring for Customer Service Representatives Location - Miramar; FL, these are onsite roles Pay $17-20/hour Bilingual (Spanish) preferred but not required Minimum of 2 steady years within a call...
Summary IES Residential is seeking a Customer Service Representative (CSR) to join our Plumbing and HVAC division....
Health Insurance Customer Service/Retention TURNKEY
- Pompano Beach, FL
- 2 days ago
- Pompano Beach, FL
- 2 days ago
We are seeking energetic, motivated and dedicated Customer Service Retention Specialist to join our family....
As a Customer Service Supervisor, you will be part of the Customer Service Department supporting various teams....
Our client, a dynamic player in the sales support industry, is seeking a Customer Service Representative to join their team....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Rental Car Customer Service Associate - Part Time Immediate Start Hands-On Role Paid Training
- Pensacola, FL
- 2 days ago
- Pensacola, FL
- 2 days ago
service....
Rental Car Customer Service Representative - Part Time Paid Training 401k Benefits Employee Discount
- Lake Clarke, FL
- 2 days ago
- Lake Clarke, FL
- 2 days ago
service....
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Florida
Highest Education Level
Customer Services in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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