Customer Service Jobs in Florida
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Liberty Mutual Insurance
- Orlando, FL
- 6 days ago
- Liberty Mutual Insurance
- Orlando, FL
- 6 days ago
Schedule: Full-Time Salary Range: USD $38000.00 - $70000.00 Job Category: Customer Service Description Are Ready to Launch Your Career in Insurance with a Fortune 100 Company? Come Grow with Us!...
Remote Full TimeWe are looking for a highly motivated and outgoing experienced customer service representative to assist our producers by contacting potential and current customers....
In PersonCustomer Service Representative, Transportation Division
- Hub International
- Coral Gables, FL
- 8 days ago
- Coral Gables, FL
- 8 days ago
QUALIFICATIONS: Active Florida 4-40 Customer Representative License required ; Florida 2-20 Property & Casualty License preferred....
In PersonCustomer Service Representative
- Tower Hill Insurance
- Alachua, FL
- 29 days ago
- Alachua, FL
- 29 days ago
The Customer Service Representative is the intermediate professional level responsible for providing excellent customer service support to Insureds, Agents, and related businesses via telephone, emails...
In PersonPersonal Lines Customer Service Representative
- RIG Regency
- Bonita Springs, FL
- 45+ days ago
- Bonita Springs, FL
- 45+ days ago
The Hilb Group is currently seeking a motivated and ambitious Personal Lines CSR to join our team. This position will report to our agency located in Bonita Springs, FL....
In PersonPersonal Lines Insurance Customer Service Representative
- Morgan Automotive Group
- Ocala, FL
- 45+ days ago
- Ocala, FL
- 45+ days ago
Experience working with personal lines insurance required. Insurance Customer Service Representative Responsibilities: 1....
In PersonCustomer Service Representative Insurance Claims & Benefits Support
- Integrity Marketing
- Clearwater, FL
- 60+ days ago
- Clearwater, FL
- 60+ days ago
Customer Service Representative Insurance Claims & Benefits Support Insurance Administrative Solutions Clearwater, FL About Insurance Administrative Solutions Insurance Administrative Solutions, L.L.C...
HybridCustomer Service Representative (Insurance)
- BrightWay
- Palm Coast, FL
- 60+ days ago
- Palm Coast, FL
- 60+ days ago
service insurance or administrative roles is advantageousStrong communication organizational and multitasking abilities; proficiency in Microsoft Office Suite and CRM softwarePossession of a 4 40 Customer...
In PersonDemographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Florida
Highest Education Level
Customer Services in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cash Handling
- Point-of-Sale System
- Order Entry
- Stocking
- Safety Training
- Telecom
- Wellness
- Punctual
- Ecommerce
- Food Service Management
- Food Handling
- Branch Management
- Sanitation
- Friendliness
- Courteous
- Compensation and Benefits
- Check Cashing
- Personal Lines
- Property and Casualty Insurance
- Property Damage
- One Call Resolution
- Claims
- Call Center Experience
- Claims Processing
- Inbound
- Financial Services
- Resolution
- Inside Sales
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Billing
- Microsoft Windows
- Retail
- Military Background
- Listening
- High School Diploma
- Customer Relations
- Interpersonal Skills
- English
- Policy Development
- Collaboration
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Teamwork
- Customer Service
- Time Management
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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