Customer Service Jobs in Florida
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
CWR Customer Service Rep I Call Center & Customer Service $ 16 / Week location_on Odessa, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer Service...
Branch Customer Service Representative - Vero Beach, FL
- Vero Beach, FL
- 11 hours ago
- Vero Beach, FL
- 11 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Loss Prevention Customer Service Associate
- Jacksonville, FL
- 13 hours ago
- Jacksonville, FL
- 13 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Job title: Senior Customer Service Representative B2B Reporting to: Customer Service Manager Location: Lakeland, USA The Opportunity The Senior Customer Service Representative delivers exceptional support...
at Andvaris Inc in Miami, Florida, United States Job Description Start Date: As soon as possible Pay: $40,000 - $45,000 /yr plus commissions Job Overview We're hiring a motivated Customer Service Representative...
We're looking for Customer Service Professionals for our Lakeland, FL office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkHandle inquiries professionally, accurately and completely primarily over the phone while establishing and maintaining a high level of customer service....
Medical Equipment Customer Service Representative
- Fort Myers, FL
- 6 days ago
- Fort Myers, FL
- 6 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
French Speaker Health Insurance Customer Service Coordinator
- Coral Gables, FL
- 6 days ago
- Coral Gables, FL
- 6 days ago
Customer service certification or training. Previous experience in a coordinator within the health insurance industry....
Full Time Loss Prevention Customer Service Associate II (South Beach)
- Miami Beach, FL
- 6 days ago
- Miami Beach, FL
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
For immediate consideration, please email your resume to ... with the subject as “Customer Service Rep”....
Retail Loss Prevention Customer Service Associate
- Fort Lauderdale, FL
- 7 days ago
- Fort Lauderdale, FL
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Call Center & Customer Service $ 18.51 / Hour location_on Jacksonville, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Florida
Highest Education Level
Customer Services in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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