Customer Service Jobs in Florida
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Lake Mary, FL
- 22 hours ago
- Liberty Mutual Insurance
- Lake Mary, FL
- 22 hours ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote Work
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Lake Mary, FL
- 15 days ago
- Liberty Mutual Insurance
- Lake Mary, FL
- 15 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Experienced Bilingual Customer Service Representative
- Polk City, FL
- 13 days ago
- Polk City, FL
- 13 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
service....
Provide prompt, accurate, and friendly customer service. What we provide Base Salary PLUS c ommissions from sales and bonuses earned....
Primary Job Location: Orlando District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Location State:...
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied....
Customer Service Representatives establish high quality customer relationships using informational resources and technical knowledge....
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Customer Service Representatives establish high quality customer relationships using informational resources and technical knowledge....
RemX is seeking Healthcare Customer Service Reps for On-Site opportunities in Plantation and Miramar FL. This in a high volume, call center/customer service environment....
Senior Customer Service Representative / Parks & Recreation / Administration #8758
- Cape Coral, FL
- 2 days ago
- Cape Coral, FL
- 2 days ago
Senior Customer Service Representative Job Description An Equal Opportunity Employer and Drugfree Workplace...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Florida
Highest Education Level
Customer Services in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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