Customer Service Jobs in Florida
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Heathrow, FL
- 1 day ago
- Liberty Mutual Insurance
- Heathrow, FL
- 1 day ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Lake Mary, FL
- 3 days ago
- Liberty Mutual Insurance
- Lake Mary, FL
- 3 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote Work$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Experienced Bilingual Customer Service Representative
- Polk City, FL
- 16 days ago
- Polk City, FL
- 16 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Bilingual English and Spanish - Senior Customer Service Representative - Remote in FL
- Fort Myers, FL
- 2 hours ago
- Fort Myers, FL
- 2 hours ago
Ensures quality customer service for internal and external customers. Responds to incoming customer service requests, both verbal and written relating to STARS measures....
Remote WorkCANDIDATE SUMMARY Required Experience 1-2 years of customer service experience preferred 1-2 years of phone sales experience preferred Ability to use a computer Basic knowledge of Microsoft Word, Excel...
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Job Qualification High School Education or equivalent, required. 1-3 years of customer service experience....
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Branch Customer Service Representative - Melbourne, FL
- Melbourne, FL
- 13 hours ago
- Melbourne, FL
- 13 hours ago
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group...
Daily interaction with Customers, Service Technicians, Managers, and vendors. Facilitate any shared e-mail boxes....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative I POSITION SUMMARY Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing customers...
Insurance Customer Service Representative HYBRID - Daytona Beach, FL 32114 Pay Rate: $17/hr (pay differential available to candidates fully bilingual in Spanish) Anticipated Start Date: 5/21 Contract-to-Hire...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Florida
Highest Education Level
Customer Services in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »