Customer Service Jobs in Wesley Chapel, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Senior Customer Service Representative
- Kathleen, FL (15 miles from Wesley Chapel, FL)
- 30+ days ago
- Kathleen, FL (15 miles from Wesley Chapel, FL)
- 30+ days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Spanish Bilingual Remote Customer Service Representative
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 8 hours ago
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 8 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Rep - French Speaker - Call Center
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 2 days ago
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 2 days ago
Service Call Center Stable work history must demonstrate each of the following: Strong understanding of customer service and customer relations Highly motivation and strong desire to learn Ability...
Customer Service Representative
- Odessa, FL (17 miles from Wesley Chapel, FL)
- 2 days ago
- Odessa, FL (17 miles from Wesley Chapel, FL)
- 2 days ago
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Customer Service Representative - Driving
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 2 days ago
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 2 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative - Remote in CST or EST
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 6 days ago
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 6 days ago
**Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR Older + 2+ years of experience in Customer Service + This position involves inbound...
Remote WorkSpanish Customer Service Representative (Tolling)
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 7 days ago
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 7 days ago
We are looking for bilingual customer service representatives in the Miami, FL area to support inbound customer service....
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 8 days ago
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 8 days ago
Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....
Customer Service Insurance - Sales
- Tampa, FL (20 miles from Wesley Chapel, FL)
- 9 days ago
- Tampa, FL (20 miles from Wesley Chapel, FL)
- 9 days ago
Maintain required Property & Casualty license and state registrations....
Bilingual Customer Service Representative (English + Spanish)
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 10 days ago
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 10 days ago
Organizes training sessions to educate internal staff on premium customer service processes, policies, and best practices....
Customer Service Representative - Railroad - National Remote
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 10 days ago
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 10 days ago
**Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...
Remote WorkBilingual Customer Service Representative (Japanese)
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 10 days ago
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 10 days ago
service processes, policies, and best practices.Performs required training to understand how to use tools available to recall necessary information.Documents all customer correspondence and maintains...
Customer Service Representative
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 10 days ago
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 10 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Business Insurance Client Service Representative
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 11 days ago
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 11 days ago
Current Florida 2-20 License, or willingness to obtain College degree desirable; or equivalent combination of education and experience Minimum of two years commercial insurance experience preferred...
Call Center Customer Service Representative
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 11 days ago
- Tampa, FL (19 miles from Wesley Chapel, FL)
- 11 days ago
Previous customer service experience is preferred. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based....
Demographic Data for Wesley Chapel, FL
Moving to Wesley Chapel, FL? Find some basic demographic data about Wesley Chapel, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wesley Chapel, FL
Highest Education Level
Customer Services in Wesley Chapel, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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