Customer Service Jobs in Tampa, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Dunedin, FL (19 miles from Tampa, FL)
- 1 day ago
- Dunedin, FL (19 miles from Tampa, FL)
- 1 day ago
Customer Service Representative Hughes Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Service Call Center Stable work history must demonstrate each of the following: Strong understanding of customer service and customer relations Highly motivation and strong desire to learn Ability...
Customer Service Representative
- Odessa, FL (15 miles from Tampa, FL)
- 1 day ago
- Odessa, FL (15 miles from Tampa, FL)
- 1 day ago
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 2 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 2 days ago
Customer Service Representative Hughes Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
**Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR Older + 2+ years of experience in Customer Service + This position involves inbound...
Remote WorkWe are looking for bilingual customer service representatives in the Miami, FL area to support inbound customer service....
Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....
Customer Service Insurance - Sales
- Tampa, FL (5 miles from Tampa, FL)
- 8 days ago
- Tampa, FL (5 miles from Tampa, FL)
- 8 days ago
Maintain required Property & Casualty license and state registrations....
Customer Service Representative
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 8 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 8 days ago
Key Responsibilities: Answer inbound calls and deliver high-touch customer service with empathy, professionalism, and technical expertise Troubleshoot equipment issues related to heat pumps, salt chlorine...
Bilingual Customer Service Representative (English + Spanish)
- Tampa, FL
- 9 days ago
- Tampa, FL
- 9 days ago
Organizes training sessions to educate internal staff on premium customer service processes, policies, and best practices....
Customer Service Representative - Railroad - National Remote
- Tampa, FL
- 9 days ago
- Tampa, FL
- 9 days ago
**Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...
Remote Workservice processes, policies, and best practices.Performs required training to understand how to use tools available to recall necessary information.Documents all customer correspondence and maintains...
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Current Florida 2-20 License, or willingness to obtain College degree desirable; or equivalent combination of education and experience Minimum of two years commercial insurance experience preferred...
Demographic Data for Tampa, FL
Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tampa, FL
Highest Education Level
Customer Services in Tampa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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