Customer Service Jobs in Tampa, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- St Petersburg, FL (16 miles from Tampa, FL)
- 1 day ago
- St Petersburg, FL (16 miles from Tampa, FL)
- 1 day ago
Your Opportunity Customer Service RepresentativeInstaloanSt....
Customer Service Representative
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 2 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 2 days ago
Position: Customer Service Representative Location: St....
Hajoca is looking for a Customer Service Representative at their Tampa, FL location. Are you friendly and do you thrive on providing great customer service?...
- Odessa, FL (15 miles from Tampa, FL)
- 8 days ago
- Odessa, FL (15 miles from Tampa, FL)
- 8 days ago
CWR Customer Service Rep I Call Center & Customer Service $ 16 / Week location_on Odessa, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer Service...
Senior Customer Service Representative
- Largo, FL (21 miles from Tampa, FL)
- 11 days ago
- Largo, FL (21 miles from Tampa, FL)
- 11 days ago
What Were Looking For: A passion for providing outstanding customer service. Strong interpersonal, communication, and problem-solving skills....
Customer Service Representative
- Clearwater, FL (19 miles from Tampa, FL)
- 14 days ago
- Clearwater, FL (19 miles from Tampa, FL)
- 14 days ago
Handle inquiries professionally, accurately and completely primarily over the phone while establishing and maintaining a high level of customer service....
Education: High School Diploma All applicants must be 18 years of age or older Professional Certifications/Licenses: Property/Casualty License Required Maintain Agent/Broker License through continuing...
Bank Customer Service Representative - Full-time / Part-time
- Tampa, FL
- 17 days ago
- Tampa, FL
- 17 days ago
/pp /ppWe are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
lines insurance experience (marine/boat experience preferred) Active Florida 440 or 220 license Strong communication and customer service skills Must be comfortable working in-office in Tampa...
Customer Service Representative
- Plant City, FL (20 miles from Tampa, FL)
- 20 days ago
- Plant City, FL (20 miles from Tampa, FL)
- 20 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Representative
- Plant City, FL (20 miles from Tampa, FL)
- 20 days ago
- Plant City, FL (20 miles from Tampa, FL)
- 20 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Commercial Lines Customer Service Representative
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 20 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 20 days ago
Brown & Brown is Seeking a Commercial Lines Customer Service Representative to join our growing team in St. Petersburg, FL....
Customer Service Representative
- Clearwater, FL (19 miles from Tampa, FL)
- 22 days ago
- Clearwater, FL (19 miles from Tampa, FL)
- 22 days ago
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Entry-Level In-Person Customer Service Representative (Bilingual)
- Tampa, FL
- 27 days ago
- Tampa, FL
- 27 days ago
Collaborate with customer service professionals to improve overall customer experience. Assisting with incoming customer service phone calls to resolve issues....
Summary - Perform vast array of customer service duties to support service levels of inside sales representatives....
Demographic Data for Tampa, FL
Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tampa, FL
Highest Education Level
Customer Services in Tampa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Store Management
- Health Care
- Order Processing
- Acting
- Friendliness
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Medical Billing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Case Management
- Accounts Receivable
- Referrals
- Reimbursement
- Technical Support
- Customer Satisfaction
- Account Management
- Closing
- Inbound/Outbound Calling
- Billing
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Telephone Skills
- Data Entry
- Flexibility
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Bilingual
- Sales
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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