Customer Service Jobs in Tampa, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Daily interaction with Customers, Service Technicians, Managers, and vendors. Facilitate any shared e-mail boxes....
Customer Service Representatives establish high quality customer relationships using informational resources and technical knowledge....
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Customer Service Representative
- Pinellas Park, FL (16 miles from Tampa, FL)
- 5 days ago
- Pinellas Park, FL (16 miles from Tampa, FL)
- 5 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Bilingual Spanish/ English Insurance Customer Service Representative
- Tampa, FL
- 5 days ago
- Tampa, FL
- 5 days ago
Bilingual Spanish/ English Insurance Virtual Customer Service Agent Te gusta ayudar a los demas? Eres fluido en ingles y espanol?...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Team Lead - National Remote
- Tampa, FL
- 12 days ago
- Tampa, FL
- 12 days ago
.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...
Remote WorkCustomer Service Representative
- Clearwater, FL (19 miles from Tampa, FL)
- 12 days ago
- Clearwater, FL (19 miles from Tampa, FL)
- 12 days ago
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCurrent Florida 2-20 License, or willingness to obtain College degree desirable; or equivalent combination of education and experience Minimum of two years commercial insurance experience preferred...
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Nutrition Customer Service Representative
- St Petersburg, FL (16 miles from Tampa, FL)
- 21 days ago
- St Petersburg, FL (16 miles from Tampa, FL)
- 21 days ago
The Nutrition Care Assistant assures a high level of customer service and patient satisfaction....
Retail Customer Service Associate
- Wesley Chapel, FL (19 miles from Tampa, FL)
- 25 days ago
- Wesley Chapel, FL (19 miles from Tampa, FL)
- 25 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 27727 State Road 56, Wesley Chapel...
Demonstrated customer service focus / superior customer service skills....
We are looking for Customer Service Representatives to support inbound customer service....
Demographic Data for Tampa, FL
Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tampa, FL
Highest Education Level
Customer Services in Tampa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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