Customer Service Jobs in Tampa, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Maintain required Property & Casualty license and state registrations....
Customer Service Representative II
- Oldsmar, FL (14 miles from Tampa, FL)
- 2 days ago
- Oldsmar, FL (14 miles from Tampa, FL)
- 2 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative
- Pinellas Park, FL (16 miles from Tampa, FL)
- 3 days ago
- Pinellas Park, FL (16 miles from Tampa, FL)
- 3 days ago
Company Overview Brightway Insurance is a leading property and casualty insurance distribution company with over 300 franchise locations in 35 states We pride ourselves on delivering exceptional customer...
Remote Customer Service Representative
- Macdill AFB, FL (7 miles from Tampa, FL)
- 4 days ago
- Macdill AFB, FL (7 miles from Tampa, FL)
- 4 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkStrong customer service orientation with a professional, friendly, and reassuring demeanor. Ability to work independently in a fast-paced, dynamic environment....
join our team as an Entry Level Customer Service Team Member....
Retail Customer Service Associate
- St Petersburg, FL (16 miles from Tampa, FL)
- 7 days ago
- St Petersburg, FL (16 miles from Tampa, FL)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1725 34Th St N, St Petersburg, FL...
Medical Equipment Customer Service Representative (TEMP)
- Largo, FL (21 miles from Tampa, FL)
- 11 days ago
- Largo, FL (21 miles from Tampa, FL)
- 11 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
We are looking for Customer Service Representatives to support inbound customer service....
Customer Service Representative
- Tampa, FL (6 miles from Tampa, FL)
- 13 days ago
- Tampa, FL (6 miles from Tampa, FL)
- 13 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative - $1,000 Sign-On Bonus
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 16 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 16 days ago
REPORTS TO: Customer Service & Dispatch Manager FLSA: Non-Exempt HOURS: Full-time Position Summary AquaCal AutoPilot, Inc. is looking for a motivated Customer Support Representative to join our diverse...
and casualty insurance policy language and provisions Claims quality service standards Liability, negligence, No-Fault principles and subrogation Ability to provide a high level of customer service...
Sr Customer Service Representative
- Oldsmar, FL (14 miles from Tampa, FL)
- 25 days ago
- Oldsmar, FL (14 miles from Tampa, FL)
- 25 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Spanish Bilingual Remote Customer Service Representative
- Tampa, FL
- 29 days ago
- Tampa, FL
- 29 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Dunedin, FL (19 miles from Tampa, FL)
- 30+ days ago
- Dunedin, FL (19 miles from Tampa, FL)
- 30+ days ago
Customer Service Representative Hughes Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Demographic Data for Tampa, FL
Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Tampa, FL
Highest Education Level
Customer Services in Tampa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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