Customer Service Jobs in Tallahassee, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-11 of 11 Jobs

Customer Service Representative, Life Contact Center

  • Tallahassee, FL
  • 19 hours ago
  • Tallahassee, FL
  • 19 hours ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative 12:30pm-9pm EST

  • Tallahassee, FL
  • 2 days ago
  • Tallahassee, FL
  • 2 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Tallahassee, FL
  • 3 days ago
  • Tallahassee, FL
  • 3 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Healthcare Customer Service Representative Tallahassee

  • Tallahassee, FL
  • 5 days ago
  • Tallahassee, FL
  • 5 days ago

What we're looking for Must have a High School Diploma or equivalent 2 or more years of customer service experience Experience working in a metric driven work environment Strong customer service skills...

Customer Service Representative

  • Tallahassee, FL
  • 6 days ago
  • Tallahassee, FL
  • 6 days ago

Our client is seeking a Customer Service Representative in Remote opportunity. Role Description Retail Customer Service Placing order for water gallons, inquiry, delivery related calls etc....

Spanish Bilingual Customer Service Representative

  • Tallahassee, FL
  • 7 days ago
  • Tallahassee, FL
  • 7 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Retail Customer Service Associate

  • Tallahassee, FL
  • 30+ days ago
  • Tallahassee, FL
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3122 Dick Wilson Blvd, Tallahassee...

Customer Service Associate

  • Tallahassee, FL
  • 90+ days ago
  • Tallahassee, FL
  • 90+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Tallahassee, FL (13 miles from Tallahassee, FL)
  • 90+ days ago
  • Tallahassee, FL (13 miles from Tallahassee, FL)
  • 90+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

CUSTOMER SERVICE REP (Hybrid)

  • Tallahassee, FL
  • 90+ days ago
  • Tallahassee, FL
  • 90+ days ago

CANDIDATE SUMMARY Required Experience 1-2 years of customer service experience preferred 1-2 years of phone sales experience preferred Ability to use a computer Basic knowledge of Microsoft Word, Excel...

Customer Service Representative

  • Tallahassee, FL
  • 90+ days ago
  • Tallahassee, FL
  • 90+ days ago

Store 2705176: 4815 Kerry Forest Pkwy, Tallahassee, Florida 32309 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Tallahassee, FL

Moving to Tallahassee, FL? Find some basic demographic data about Tallahassee, FL below.


Local
National
292,198
7,935
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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Salary for Customer Service Jobs in Tallahassee, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Tallahassee, FL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tallahassee, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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