Customer Service Jobs in Pompano Beach, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 35 Jobs

Players Club Representative - Customer Service Representative

  • Dania Beach, FL (11 miles from Pompano Beach, FL)
  • 4 days ago
  • Dania Beach, FL (11 miles from Pompano Beach, FL)
  • 4 days ago

Bilingual (English and Spanish) strongly preferred. 1-2 years of customer service experience preferred. Excellent customer service skills required....

Insurance Customer Service Representative

  • Sunrise, FL (8 miles from Pompano Beach, FL)
  • 4 days ago
  • Sunrise, FL (8 miles from Pompano Beach, FL)
  • 4 days ago

& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...

Customer Service Representative Health Insurance Agency

  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 6 days ago
  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 6 days ago

Our growing health insurance agency is hiring a Customer Service Representative to join our in-office team....

Retail Loss Prevention Customer Service Associate

  • Sunrise, FL (8 miles from Pompano Beach, FL)
  • 7 days ago
  • Sunrise, FL (8 miles from Pompano Beach, FL)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Bilingual Customer Service Representative

  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 9 days ago
  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 9 days ago

service experience, preferably in property and casualty insurance Proficiency in Microsoft Office Suite Ability to manage high call volumes effectively By applying for this job, you agree to receive...

Branch Customer Service Representative - Delray Beach, FL

  • Delray Beach, FL (15 miles from Pompano Beach, FL)
  • 9 days ago
  • Delray Beach, FL (15 miles from Pompano Beach, FL)
  • 9 days ago

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group...

Customer Service Rep.-Onsite in Broward Co.

  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 10 days ago
  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 10 days ago

We are seeking a highly motivated and experienced Bilingual Customer Service Representative to join our dynamic team onsite in Broward Co....

Retail Customer Service Associate

  • Sunrise, FL (8 miles from Pompano Beach, FL)
  • 14 days ago
  • Sunrise, FL (8 miles from Pompano Beach, FL)
  • 14 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 13550 W Sunrise Blvd, Sunrise, FL...

LP Customer Service Associate II

  • Oakland Park, FL (6 miles from Pompano Beach, FL)
  • 20 days ago
  • Oakland Park, FL (6 miles from Pompano Beach, FL)
  • 20 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II (Sunny Isles Beach)

  • Sunny Isles Beach, FL (20 miles from Pompano Beach, FL)
  • 20 days ago
  • Sunny Isles Beach, FL (20 miles from Pompano Beach, FL)
  • 20 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 20 days ago
  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 20 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

HomeGoods Ft Lauderdale LP Customer Service Associate II

  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 22 days ago
  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 22 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Pembroke Pines, FL (17 miles from Pompano Beach, FL)
  • 25 days ago
  • Pembroke Pines, FL (17 miles from Pompano Beach, FL)
  • 25 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Communications Specialist - Bilingual Spanish

  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 30+ days ago
  • Fort Lauderdale, FL (7 miles from Pompano Beach, FL)
  • 30+ days ago

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is looking for a Communication Specialist...

Bilingual Customer Service Representative

  • Miramar, FL (17 miles from Pompano Beach, FL)
  • 30+ days ago
  • Miramar, FL (17 miles from Pompano Beach, FL)
  • 30+ days ago

Bilingual Customer Service Representative Vaco by Highspring - 3.8 Miramar, FL Job Details $17 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance Qualifications Bilingual...

Demographic Data for Pompano Beach, FL

Moving to Pompano Beach, FL? Find some basic demographic data about Pompano Beach, FL below.


Local
National
380,853
11,743
Large

Customer Service Online Courses and Training Opportunities

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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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Salary for Customer Service Jobs in Pompano Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Pompano Beach, FL offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Pompano Beach, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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