Customer Service Jobs in Plant City, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 32 Jobs

Senior Customer Service Representative (US)

  • Lakeland, FL (15 miles from Plant City, FL)
  • 4 days ago
  • Lakeland, FL (15 miles from Plant City, FL)
  • 4 days ago

Job title: Senior Customer Service Representative B2B Reporting to: Customer Service Manager Location: Lakeland, USA The Opportunity The Senior Customer Service Representative delivers exceptional support...

Senior Customer Service Representative

  • Saint Leo, FL (21 miles from Plant City, FL)
  • 7 days ago
  • Saint Leo, FL (21 miles from Plant City, FL)
  • 7 days ago

What Were Looking For: A passion for providing outstanding customer service. Strong interpersonal, communication, and problem-solving skills....

Customer Service Representative

  • Lakeland, FL (15 miles from Plant City, FL)
  • 9 days ago
  • Lakeland, FL (15 miles from Plant City, FL)
  • 9 days ago

Were looking for Customer Service Professionals for our Lakeland, FL office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Client Advisor Business Insurance CSR

  • Tampa, FL (20 miles from Plant City, FL)
  • 11 days ago
  • Tampa, FL (20 miles from Plant City, FL)
  • 11 days ago

Education: High School Diploma All applicants must be 18 years of age or older Professional Certifications/Licenses: Property/Casualty License Required Maintain Agent/Broker License through continuing...

Customer Service Representative (US)

  • Lakeland, FL (15 miles from Plant City, FL)
  • 12 days ago
  • Lakeland, FL (15 miles from Plant City, FL)
  • 12 days ago

Prior customer service experience in a manufacturing or production environment preferred. Knowledge & Experience Excellent phone and customer service etiquette....

Bank Customer Service Representative - Full-time / Part-time

  • Tampa, FL (20 miles from Plant City, FL)
  • 13 days ago
  • Tampa, FL (20 miles from Plant City, FL)
  • 13 days ago

/pp /ppWe are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....

Marine / Boat Insurance CSR

  • Tampa, FL (20 miles from Plant City, FL)
  • 15 days ago
  • Tampa, FL (20 miles from Plant City, FL)
  • 15 days ago

lines insurance experience (marine/boat experience preferred) Active Florida 440 or 220 license Strong communication and customer service skills Must be comfortable working in-office in Tampa...

Customer Service Representative

  • Plant City, FL
  • 15 days ago
  • Plant City, FL
  • 15 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Representative

  • Plant City, FL
  • 15 days ago
  • Plant City, FL
  • 15 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

LP Customer Service Associate II LP Customer Service Associate II

  • Tampa, FL (20 miles from Plant City, FL)
  • 16 days ago
  • Tampa, FL (20 miles from Plant City, FL)
  • 16 days ago

LP Customer Service Associate II TJX Companies 3.5 ( ) Tampa, FL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to men...

Entry-Level In-Person Customer Service Representative (Bilingual)

  • Tampa, FL (20 miles from Plant City, FL)
  • 23 days ago
  • Tampa, FL (20 miles from Plant City, FL)
  • 23 days ago

Collaborate with customer service professionals to improve overall customer experience. Assisting with incoming customer service phone calls to resolve issues....

Customer Service Rep

  • Tampa, FL (20 miles from Plant City, FL)
  • 28 days ago
  • Tampa, FL (20 miles from Plant City, FL)
  • 28 days ago

Summary - Perform vast array of customer service duties to support service levels of inside sales representatives....

Retail Customer Service Associate

  • Wesley Chapel, FL (17 miles from Plant City, FL)
  • 30+ days ago
  • Wesley Chapel, FL (17 miles from Plant City, FL)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 27727 State Road 56, Wesley Chapel...

LP Customer Service Associate II

  • Tampa, FL (20 miles from Plant City, FL)
  • 30+ days ago
  • Tampa, FL (20 miles from Plant City, FL)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Tampa, FL (20 miles from Plant City, FL)
  • 30+ days ago
  • Tampa, FL (20 miles from Plant City, FL)
  • 30+ days ago

Service....

Demographic Data for Plant City, FL

Moving to Plant City, FL? Find some basic demographic data about Plant City, FL below.


Local
National
80,032
1,778
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Plant City, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Plant City, FL offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Plant City, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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