Customer Service Jobs in Palm Coast, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Daytona Beach, FL (19 miles from Palm Coast, FL)
- 5 hours ago
- Daytona Beach, FL (19 miles from Palm Coast, FL)
- 5 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1460 Cornerstone Blvd., Daytona...
Claims Customer Service Representative
- Daytona Beach, FL (19 miles from Palm Coast, FL)
- 12 days ago
- Daytona Beach, FL (19 miles from Palm Coast, FL)
- 12 days ago
Call Center Representative - Loss Drafts Team Location: Daytona Beach FL Pay: $18/hour (English-speaking) | $19.50/hour (Bilingual - Spanish) Employment Type: Full-Time, On-Site Training with...
Customer Service Representative
- Daytona Beach, FL (19 miles from Palm Coast, FL)
- 17 days ago
- Daytona Beach, FL (19 miles from Palm Coast, FL)
- 17 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- Holly Hill, FL (17 miles from Palm Coast, FL)
- 17 days ago
- Holly Hill, FL (17 miles from Palm Coast, FL)
- 17 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative, Full or Part Time
- Pt Orange, FL (19 miles from Palm Coast, FL)
- 90+ days ago
- Pt Orange, FL (19 miles from Palm Coast, FL)
- 90+ days ago
Store 2709739: 4040 S Nova Rd, Pt Orange, Florida 32127 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(03175) - 219 & 220 St. Joe Plaza Dr.
- Palm Coast, FL
- 90+ days ago
- Palm Coast, FL
- 90+ days ago
Responsibilities will include but are not limited to: customer service, food prep, some lifting, and cleaning. Must be at least 18 years old and pass a background check....
- Daytona Beach, FL (19 miles from Palm Coast, FL)
- 90+ days ago
- Daytona Beach, FL (19 miles from Palm Coast, FL)
- 90+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Lead Customer Service Representative
- Saint Augustine, FL (22 miles from Palm Coast, FL)
- 90+ days ago
- Saint Augustine, FL (22 miles from Palm Coast, FL)
- 90+ days ago
Store 2706621: 215 SR 16, Saint Augustine, Florida 32084 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Palm Coast, FL
Moving to Palm Coast, FL? Find some basic demographic data about Palm Coast, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Palm Coast, FL
Highest Education Level
Customer Services in Palm Coast, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »