Customer Service Jobs in Palm Bay, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Melbourne, FL (2 miles from Palm Bay, FL)
- 5 days ago
- Melbourne, FL (2 miles from Palm Bay, FL)
- 5 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Position Overview : As a Commercial Lines Customer Service Representative, you will play a crucial role in providing exceptional service to our commercial insurance clients....
Licensed Customer Service Representative - Melbourne, FL
- Melbourne, FL (2 miles from Palm Bay, FL)
- 11 days ago
- Melbourne, FL (2 miles from Palm Bay, FL)
- 11 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Branch Customer Service Representative - Melbourne, FL
- Melbourne, FL (2 miles from Palm Bay, FL)
- 11 days ago
- Melbourne, FL (2 miles from Palm Bay, FL)
- 11 days ago
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group...
Retail Customer Service Associate
- Melbourne, FL (2 miles from Palm Bay, FL)
- 45+ days ago
- Melbourne, FL (2 miles from Palm Bay, FL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4255 W New Haven Ave, Melbourne,...
Retail Customer Service Associate
- Cocoa, FL (24 miles from Palm Bay, FL)
- 45+ days ago
- Cocoa, FL (24 miles from Palm Bay, FL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 450 Townsend Rd, Cocoa, FL 32926...
Customer Service Representatives
- Sebastian, FL (17 miles from Palm Bay, FL)
- 90+ days ago
- Sebastian, FL (17 miles from Palm Bay, FL)
- 90+ days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
Bilingual Spanish Customer Service Representative
- Melbourne, FL (2 miles from Palm Bay, FL)
- 90+ days ago
- Melbourne, FL (2 miles from Palm Bay, FL)
- 90+ days ago
Relay customer service problems to Team Leader when necessary....
Demographic Data for Palm Bay, FL
Moving to Palm Bay, FL? Find some basic demographic data about Palm Bay, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Palm Bay, FL
Highest Education Level
Customer Services in Palm Bay, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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