Customer Service Jobs in Ozona, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 47 Jobs

Customer Service Insurance - Sales

  • Tampa, FL (21 miles from Ozona, FL)
  • 30+ days ago
  • Tampa, FL (21 miles from Ozona, FL)
  • 30+ days ago

Maintain required Property & Casualty license and state registrations....

Customer Service Representative II

  • Oldsmar, FL (6 miles from Ozona, FL)
  • 3 hours ago
  • Oldsmar, FL (6 miles from Ozona, FL)
  • 3 hours ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Customer Service Representative

  • Pinellas Park, FL (16 miles from Ozona, FL)
  • 1 day ago
  • Pinellas Park, FL (16 miles from Ozona, FL)
  • 1 day ago

Company Overview Brightway Insurance is a leading property and casualty insurance distribution company with over 300 franchise locations in 35 states We pride ourselves on delivering exceptional customer...

Remote Customer Service Representative

  • Macdill AFB, FL (22 miles from Ozona, FL)
  • 2 days ago
  • Macdill AFB, FL (22 miles from Ozona, FL)
  • 2 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Tax Customer Service Representative II (Experienced)

  • Tampa, FL (21 miles from Ozona, FL)
  • 2 days ago
  • Tampa, FL (21 miles from Ozona, FL)
  • 2 days ago

Strong customer service orientation with a professional, friendly, and reassuring demeanor. Ability to work independently in a fast-paced, dynamic environment....

Entry Level Customer Service Rep

  • Tampa, FL (21 miles from Ozona, FL)
  • 4 days ago
  • Tampa, FL (21 miles from Ozona, FL)
  • 4 days ago

join our team as an Entry Level Customer Service Team Member....

Retail Customer Service Associate

  • St Petersburg, FL (22 miles from Ozona, FL)
  • 5 days ago
  • St Petersburg, FL (22 miles from Ozona, FL)
  • 5 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1725 34Th St N, St Petersburg, FL...

Customer Service Representative

  • New Port Richey, FL (12 miles from Ozona, FL)
  • 8 days ago
  • New Port Richey, FL (12 miles from Ozona, FL)
  • 8 days ago

Summary IES Residential is seeking a Customer Service Representative (CSR) to join our Plumbing and HVAC division....

Inbound Customer Service Representative (Tolling)

  • Tampa, FL (21 miles from Ozona, FL)
  • 10 days ago
  • Tampa, FL (21 miles from Ozona, FL)
  • 10 days ago

We are looking for Customer Service Representatives to support inbound customer service....

Customer Service Representative

  • Tampa, FL (24 miles from Ozona, FL)
  • 11 days ago
  • Tampa, FL (24 miles from Ozona, FL)
  • 11 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Representative - $1,000 Sign-On Bonus

  • Saint Petersburg, FL (22 miles from Ozona, FL)
  • 14 days ago
  • Saint Petersburg, FL (22 miles from Ozona, FL)
  • 14 days ago

REPORTS TO: Customer Service & Dispatch Manager FLSA: Non-Exempt HOURS: Full-time Position Summary AquaCal AutoPilot, Inc. is looking for a motivated Customer Support Representative to join our diverse...

Claim Customer Service Representative - Florida

  • Tampa, FL (21 miles from Ozona, FL)
  • 16 days ago
  • Tampa, FL (21 miles from Ozona, FL)
  • 16 days ago

and casualty insurance policy language and provisions Claims quality service standards Liability, negligence, No-Fault principles and subrogation Ability to provide a high level of customer service...

Customer Service Representative - Fire Service Dept - Onsite

  • Seminole, FL (15 miles from Ozona, FL)
  • 20 days ago
  • Seminole, FL (15 miles from Ozona, FL)
  • 20 days ago

Duties include, but not limited to:Communicates with customers through email and telephoneWorks with field superintendent and other field personnel in scheduling work.Inputs billing information...

Sr Customer Service Representative

  • Oldsmar, FL (6 miles from Ozona, FL)
  • 23 days ago
  • Oldsmar, FL (6 miles from Ozona, FL)
  • 23 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Spanish Bilingual Remote Customer Service Representative

  • Tampa, FL (21 miles from Ozona, FL)
  • 27 days ago
  • Tampa, FL (21 miles from Ozona, FL)
  • 27 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Fundamentals of Customer Centricity
De-code the practice of a customer-centric approach to achieve service excellence, sustainable customer delight and positive advocacy. Customer-centricity is an approach to doing business that...

Salary for Customer Service Jobs in Ozona, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Ozona, FL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ozona, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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