Customer Service Jobs in Ormond Beach, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Claims Customer Service Representative
- Daytona Beach, FL (6 miles from Ormond Beach, FL)
- 9 days ago
- Daytona Beach, FL (6 miles from Ormond Beach, FL)
- 9 days ago
Call Center Representative - Loss Drafts Team Location: Daytona Beach FL Pay: $18/hour (English-speaking) | $19.50/hour (Bilingual - Spanish) Employment Type: Full-Time, On-Site Training with...
Customer Service Representative
- Daytona Beach, FL (6 miles from Ormond Beach, FL)
- 14 days ago
- Daytona Beach, FL (6 miles from Ormond Beach, FL)
- 14 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative
- Holly Hill, FL (3 miles from Ormond Beach, FL)
- 14 days ago
- Holly Hill, FL (3 miles from Ormond Beach, FL)
- 14 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative, Full or Part Time
- Pt Orange, FL (5 miles from Ormond Beach, FL)
- 90+ days ago
- Pt Orange, FL (5 miles from Ormond Beach, FL)
- 90+ days ago
Store 2709739: 4040 S Nova Rd, Pt Orange, Florida 32127 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(03175) - 219 & 220 St. Joe Plaza Dr.
- Palm Coast, FL (13 miles from Ormond Beach, FL)
- 90+ days ago
- Palm Coast, FL (13 miles from Ormond Beach, FL)
- 90+ days ago
Responsibilities will include but are not limited to: customer service, food prep, some lifting, and cleaning. Must be at least 18 years old and pass a background check....
- Ormond Beach, FL (7 miles from Ormond Beach, FL)
- 90+ days ago
- Ormond Beach, FL (7 miles from Ormond Beach, FL)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Ormond Beach, FL
Moving to Ormond Beach, FL? Find some basic demographic data about Ormond Beach, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ormond Beach, FL
Highest Education Level
Customer Services in Ormond Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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