Customer Service Jobs in Orlando, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

Customer Service Representative

  • Orlando, FL
  • 5 days ago
  • Orlando, FL
  • 5 days ago

English/Spanish preferred What's in this Customer Service Representative position for you?...

Customer Service Representative- Orlando Hiring Event

  • Orlando, FL
  • 6 days ago
  • Orlando, FL
  • 6 days ago

EXPERIENCE One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred....

LP Customer Service Associate II

  • Lake Mary, FL (15 miles from Orlando, FL)
  • 7 days ago
  • Lake Mary, FL (15 miles from Orlando, FL)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Orlando, FL
  • 12 days ago
  • Orlando, FL
  • 12 days ago

The Customer Service Representative is responsible for delivering prompt, professional, and courteous service to customers....

70182 - LP Customer Service Associate II

  • Winter Garden, FL (12 miles from Orlando, FL)
  • 13 days ago
  • Winter Garden, FL (12 miles from Orlando, FL)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep - French Speaker - Call Center

  • Orlando, FL
  • 19 days ago
  • Orlando, FL
  • 19 days ago

Service Call Center Stable work history must demonstrate each of the following: Strong understanding of customer service and customer relations Highly motivation and strong desire to learn Ability...

Retail Loss Prevention Customer Service Associate

  • Kissimmee, FL (16 miles from Orlando, FL)
  • 25 days ago
  • Kissimmee, FL (16 miles from Orlando, FL)
  • 25 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Healthcare Customer Service Representative

  • Orlando, FL
  • 25 days ago
  • Orlando, FL
  • 25 days ago

Service Representative: + Previous work experience in Specialty Pharmacy or Customer Service + Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based...

Customer Service Associate

  • Orlando, FL
  • 25 days ago
  • Orlando, FL
  • 25 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Orlando, FL
  • 28 days ago
  • Orlando, FL
  • 28 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Retail Customer Service Associate

  • Orlando, FL
  • 30+ days ago
  • Orlando, FL
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11920 Narcoossee Rd, Orlando, FL...

CWR Customer Service Rep II

  • Orlando, FL
  • 30+ days ago
  • Orlando, FL
  • 30+ days ago

CWR Customer Service Rep II Call Center & Customer Service $ 17 / Hour location_on Orlando, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link About the Role...

Customer Service Representative

  • Lake Mary, FL (15 miles from Orlando, FL)
  • 45+ days ago
  • Lake Mary, FL (15 miles from Orlando, FL)
  • 45+ days ago

Customer Service Representative#25-58354 Lake Mary, FL All On-site Job Description Delivers straightforward administrative and/or other basic business services in Customer Service....

Medical Equipment Customer Service Representative

  • Orlando, FL
  • 45+ days ago
  • Orlando, FL
  • 45+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative - FT

  • Orlando, FL
  • 60+ days ago
  • Orlando, FL
  • 60+ days ago

service....

Demographic Data for Orlando, FL

Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.


Local
National
1,066,412
31,940
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Orlando, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Orlando, FL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Orlando, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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