Customer Service Jobs in Orlando, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Heathrow, FL (15 miles from Orlando, FL)
- 1 day ago
- Liberty Mutual Insurance
- Heathrow, FL (15 miles from Orlando, FL)
- 1 day ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Lake Mary, FL (15 miles from Orlando, FL)
- 4 days ago
- Liberty Mutual Insurance
- Lake Mary, FL (15 miles from Orlando, FL)
- 4 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote WorkOverview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Primary Job Location: Orlando District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Location State:...
Retail Loss Prevention Customer Service Associate
- Kissimmee, FL (16 miles from Orlando, FL)
- 7 days ago
- Kissimmee, FL (16 miles from Orlando, FL)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Casselberry, FL (8 miles from Orlando, FL)
- 8 days ago
- Casselberry, FL (8 miles from Orlando, FL)
- 8 days ago
The Customer Service Representative I is responsible for providing customer service and clerical support for the City of Casselberry....
Customer Service Representative FLSA Status: Hourly/Non-Exempt Why Work with Eastern Metal Supply Your effort will help build America!...
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative- Orlando Hiring Event
- Orlando, FL
- 14 days ago
- Orlando, FL
- 14 days ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Orlando Hiring Event **Open House Career Event!...
Concierge Customer Service Rep (Remote)
- Lake Mary, FL (15 miles from Orlando, FL)
- 15 days ago
- Lake Mary, FL (15 miles from Orlando, FL)
- 15 days ago
Concierge/Customer Service Representative needs to be versatile and equipped with a skill set to handle the complexity of the job....
Remote WorkPre-Licensed Customer Service Representative - Remote
- Orlando, FL
- 18 days ago
- Orlando, FL
- 18 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote Work- Orlando, FL (11 miles from Orlando, FL)
- 27 days ago
- Orlando, FL (11 miles from Orlando, FL)
- 27 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11920 Narcoossee Rd, Orlando, FL...
Answer customer service calls within the first three rings....
Customer Service Rep (Temp to Perm) - Maitland, FL
- Maitland, FL (5 miles from Orlando, FL)
- 45+ days ago
- Maitland, FL (5 miles from Orlando, FL)
- 45+ days ago
We are currently seeking focused, detailed, and resourceful candidates with exceptional customer service skills to join our team as a Customer Service Rep....
Demographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Orlando, FL
Highest Education Level
Customer Services in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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