Customer Service Jobs in Odessa, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Insurance - Sales
- Tampa, FL (15 miles from Odessa, FL)
- 30+ days ago
- Tampa, FL (15 miles from Odessa, FL)
- 30+ days ago
Maintain required Property & Casualty license and state registrations....
Senior Customer Service Representative
- Tampa, FL (15 miles from Odessa, FL)
- 2 hours ago
- Tampa, FL (15 miles from Odessa, FL)
- 2 hours ago
Applies customer service training and uses prepared scripts to address and resolve customer concerns and overcome objections by telephone....
Customer Service Representative
- Tampa, FL (15 miles from Odessa, FL)
- 7 hours ago
- Tampa, FL (15 miles from Odessa, FL)
- 7 hours ago
Current Property and Casualty License, as required by the State Department of Insurance, to effectively service clients, or be willing and able to obtain all required licenses within the first 90 days...
Customer Service Representative II
- Oldsmar, FL (8 miles from Odessa, FL)
- 4 days ago
- Oldsmar, FL (8 miles from Odessa, FL)
- 4 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative
- Pinellas Park, FL (21 miles from Odessa, FL)
- 5 days ago
- Pinellas Park, FL (21 miles from Odessa, FL)
- 5 days ago
Company Overview Brightway Insurance is a leading property and casualty insurance distribution company with over 300 franchise locations in 35 states We pride ourselves on delivering exceptional customer...
Remote Customer Service Representative
- Macdill AFB, FL (20 miles from Odessa, FL)
- 6 days ago
- Macdill AFB, FL (20 miles from Odessa, FL)
- 6 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkTax Customer Service Representative II (Experienced)
- Tampa, FL (15 miles from Odessa, FL)
- 6 days ago
- Tampa, FL (15 miles from Odessa, FL)
- 6 days ago
Strong customer service orientation with a professional, friendly, and reassuring demeanor. Ability to work independently in a fast-paced, dynamic environment....
Entry Level Customer Service Rep
- Tampa, FL (15 miles from Odessa, FL)
- 9 days ago
- Tampa, FL (15 miles from Odessa, FL)
- 9 days ago
join our team as an Entry Level Customer Service Team Member....
Retail Customer Service Associate
- New Port Richey, FL (11 miles from Odessa, FL)
- 9 days ago
- New Port Richey, FL (11 miles from Odessa, FL)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4330 Us 19, New Port Richey, FL...
Customer Service Representative
- New Port Richey, FL (11 miles from Odessa, FL)
- 12 days ago
- New Port Richey, FL (11 miles from Odessa, FL)
- 12 days ago
Summary IES Residential is seeking a Customer Service Representative (CSR) to join our Plumbing and HVAC division....
Medical Equipment Customer Service Representative (TEMP)
- Largo, FL (20 miles from Odessa, FL)
- 13 days ago
- Largo, FL (20 miles from Odessa, FL)
- 13 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Inbound Customer Service Representative (Tolling)
- Tampa, FL (15 miles from Odessa, FL)
- 14 days ago
- Tampa, FL (15 miles from Odessa, FL)
- 14 days ago
We are looking for Customer Service Representatives to support inbound customer service....
Customer Service Representative
- Tampa, FL (16 miles from Odessa, FL)
- 15 days ago
- Tampa, FL (16 miles from Odessa, FL)
- 15 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Claim Customer Service Representative - Florida
- Tampa, FL (15 miles from Odessa, FL)
- 20 days ago
- Tampa, FL (15 miles from Odessa, FL)
- 20 days ago
and casualty insurance policy language and provisions Claims quality service standards Liability, negligence, No-Fault principles and subrogation Ability to provide a high level of customer service...
Sr Customer Service Representative
- Oldsmar, FL (8 miles from Odessa, FL)
- 27 days ago
- Oldsmar, FL (8 miles from Odessa, FL)
- 27 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Demographic Data for Odessa, FL
Moving to Odessa, FL? Find some basic demographic data about Odessa, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Odessa, FL
Highest Education Level
Customer Services in Odessa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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