Customer Service Jobs in New Smyrna Beach, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....

Liberty Mutual Insurance

Licensed Customer Service Representative

Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....

Remote Work

Insurance Customer Service (HYBRID)

  • Daytona Beach, FL (15 miles from New Smyrna Beach, FL)
  • 4 days ago
  • Daytona Beach, FL (15 miles from New Smyrna Beach, FL)
  • 4 days ago

Insurance Customer Service Representative HYBRID - Daytona Beach, FL 32114 Pay Rate: $17/hr (pay differential available to candidates fully bilingual in Spanish) Anticipated Start Date: 5/21 Contract-to-Hire...

Insurance Customer Service Representative

  • Daytona Beach, FL (15 miles from New Smyrna Beach, FL)
  • 7 days ago
  • Daytona Beach, FL (15 miles from New Smyrna Beach, FL)
  • 7 days ago

MUST HAVE: At least 1 year of RECENT customer service experience (call center experience is preferred, but will consider candidates with front desk/admin experience - NOT just retail or food service...

Concierge Customer Service Rep (Remote)

  • Lake Mary, FL (23 miles from New Smyrna Beach, FL)
  • 17 days ago
  • Lake Mary, FL (23 miles from New Smyrna Beach, FL)
  • 17 days ago

Concierge/Customer Service Representative needs to be versatile and equipped with a skill set to handle the complexity of the job....

Remote Work

Customer Service Associate

  • Oviedo, FL (22 miles from New Smyrna Beach, FL)
  • 60+ days ago
  • Oviedo, FL (22 miles from New Smyrna Beach, FL)
  • 60+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate

  • Holly Hill, FL (18 miles from New Smyrna Beach, FL)
  • 90+ days ago
  • Holly Hill, FL (18 miles from New Smyrna Beach, FL)
  • 90+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Bilingual Customer Service Representative

  • Deland, FL (21 miles from New Smyrna Beach, FL)
  • 90+ days ago
  • Deland, FL (21 miles from New Smyrna Beach, FL)
  • 90+ days ago

Service Skills: A professional attitude and strong aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer...

Retail Customer Service Associate

  • Sanford, FL (17 miles from New Smyrna Beach, FL)
  • 45+ days ago
  • Sanford, FL (17 miles from New Smyrna Beach, FL)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1101 Rinehart Rd, Sanford, FL 32771...

Customer Service Associate FT

  • Deland, FL (21 miles from New Smyrna Beach, FL)
  • 45+ days ago
  • Deland, FL (21 miles from New Smyrna Beach, FL)
  • 45+ days ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Representative, Full or Part Time

  • Pt Orange, FL (16 miles from New Smyrna Beach, FL)
  • 60+ days ago
  • Pt Orange, FL (16 miles from New Smyrna Beach, FL)
  • 60+ days ago

Store 2709739: 4040 S Nova Rd, Pt Orange, Florida 32127 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Orange City, FL (16 miles from New Smyrna Beach, FL)
  • 90+ days ago
  • Orange City, FL (16 miles from New Smyrna Beach, FL)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Mims, FL (18 miles from New Smyrna Beach, FL)
  • 90+ days ago
  • Mims, FL (18 miles from New Smyrna Beach, FL)
  • 90+ days ago

Store 2722111: 6004 US Hwy 1, Mims, Florida 32754 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Lead Customer Service Representative

  • Deltona, FL (13 miles from New Smyrna Beach, FL)
  • 90+ days ago
  • Deltona, FL (13 miles from New Smyrna Beach, FL)
  • 90+ days ago

Store 2721263: 1380 Howland Blvd, Deltona, Florida 32738 Availability - Shift/Days Part time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Lead Customer Service Representative, Full or Part Time

  • Deltona, FL (13 miles from New Smyrna Beach, FL)
  • 90+ days ago
  • Deltona, FL (13 miles from New Smyrna Beach, FL)
  • 90+ days ago

Store 2721263: 1380 Howland Blvd, Deltona, Florida 32738 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for New Smyrna Beach, FL

Moving to New Smyrna Beach, FL? Find some basic demographic data about New Smyrna Beach, FL below.

Local
National
40,679
1,323
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Salary for Customer Service Jobs in New Smyrna Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in New Smyrna Beach, FL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Smyrna Beach, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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