Customer Service Jobs in New Smyrna Beach, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Holly Hill, FL (18 miles from New Smyrna Beach, FL)
- 17 days ago
- Holly Hill, FL (18 miles from New Smyrna Beach, FL)
- 17 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Medical Equipment Customer Service Representative
- Deland, FL (21 miles from New Smyrna Beach, FL)
- 30+ days ago
- Deland, FL (21 miles from New Smyrna Beach, FL)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Retail Customer Service Associate
- Daytona Beach, FL (15 miles from New Smyrna Beach, FL)
- 45+ days ago
- Daytona Beach, FL (15 miles from New Smyrna Beach, FL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1460 Cornerstone Blvd., Daytona...
LP Customer Service Associate II
- Deland, FL (21 miles from New Smyrna Beach, FL)
- 45+ days ago
- Deland, FL (21 miles from New Smyrna Beach, FL)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Deland, FL (21 miles from New Smyrna Beach, FL)
- 90+ days ago
- Deland, FL (21 miles from New Smyrna Beach, FL)
- 90+ days ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Demographic Data for New Smyrna Beach, FL
Moving to New Smyrna Beach, FL? Find some basic demographic data about New Smyrna Beach, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Smyrna Beach, FL
Highest Education Level
Customer Services in New Smyrna Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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