Customer Service Jobs in Miami, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 38 Jobs

Customer Service Representative

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 11 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 11 days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Rep - French Speaker - Call Center

  • Miami, FL
  • 2 days ago
  • Miami, FL
  • 2 days ago

Service Call Center Stable work history must demonstrate each of the following: Strong understanding of customer service and customer relations Highly motivation and strong desire to learn Ability...

Customer Service Reps

  • Davie, FL (21 miles from Miami, FL)
  • 3 days ago
  • Davie, FL (21 miles from Miami, FL)
  • 3 days ago

Title: Temporary Customer Service Rep Location: Plantation or Miramar, FL | ONSITE Salary: $24 Dates: Temporary 6/29/2025 to 7/02/2025 Schedule: Need to be available to work between 9am 7pm Primary...

Seeking Customer Service Reps for a Project for end of June/July! $24/hr!

  • Miramar, FL (15 miles from Miami, FL)
  • 4 days ago
  • Miramar, FL (15 miles from Miami, FL)
  • 4 days ago

RemX Staffing is currently seeking Customer Service Reps for a project at a client of our in Miramar, FL....

Temp Customer Service Rep

  • Hollywood, FL (17 miles from Miami, FL)
  • 4 days ago
  • Hollywood, FL (17 miles from Miami, FL)
  • 4 days ago

Onsite in Miramar, FL Pay: $24/hr Title: Customer Service Representative Job Responsibilities: Inbound calls only Respond to and own consumer inquiries and issues Provide education and status on previously...

Spanish Bilingual Customer Service Representative

  • Miami, FL
  • 8 days ago
  • Miami, FL
  • 8 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Customer Service Associate, Electronics

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 9 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 9 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Miramar, FL (15 miles from Miami, FL)
  • 10 days ago
  • Miramar, FL (15 miles from Miami, FL)
  • 10 days ago

Vaco is hiring for Customer Service Representatives Location - Miramar; FL, these are onsite roles Varying Schedules: Option 1 - 8:30am-5:30pm, Monday - Friday, Can have a 30 minute lunch with an end...

Customer Service Rep - 4-40 License Remote or Miami, FL

  • Miami, FL
  • 13 days ago
  • Miami, FL
  • 13 days ago

Location: Remote OR On-site (Miami, FL 33177) Schedule: Mon-Fri, 9AM-6PM Compensation: $18-$20/hr + $500-$1,500/week commissions (top reps crush this) No Cold Calling. Zero Chasing. All Inbound....

Showroom Design Consultant / Customer Service Representative

  • Miami, FL
  • 16 days ago
  • Miami, FL
  • 16 days ago

We are looking for an innovative thinker who has a passion for interior design and customer service....

Customer Service Representative

  • Miami, FL
  • 20 days ago
  • Miami, FL
  • 20 days ago

Skills and Requirements 2+ years of experience in customer service, health insurance field a plus High school diploma/GED required Strong analytical, detail-oriented and accuracy skills are required...

Customer Service Representative

  • Miramar, FL (15 miles from Miami, FL)
  • 21 days ago
  • Miramar, FL (15 miles from Miami, FL)
  • 21 days ago

Customer Service Representative Call Center & Customer Service $ 25 / Hour location_on Miramar, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

Retail Loss Prevention Customer Service Associate

  • Miami Gardens, FL (13 miles from Miami, FL)
  • 23 days ago
  • Miami Gardens, FL (13 miles from Miami, FL)
  • 23 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II (Sunny Isles)

  • Sunny Isles Beach, FL (12 miles from Miami, FL)
  • 25 days ago
  • Sunny Isles Beach, FL (12 miles from Miami, FL)
  • 25 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Commercial Lines Customer Service Representative

  • Coral Gables, FL (5 miles from Miami, FL)
  • 30+ days ago
  • Coral Gables, FL (5 miles from Miami, FL)
  • 30+ days ago

Excellent customer service tone and good work ethic. KNOWLEDGE, SKILLS AND ABILITIES: Strong technical insurance knowledge and background....

Demographic Data for Miami, FL

Moving to Miami, FL? Find some basic demographic data about Miami, FL below.


Local
National
1,864,956
72,024
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Salary for Customer Service Jobs in Miami, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Miami, FL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Miami, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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