Customer Service Jobs in Miami, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 44 Jobs

Showroom Customer Service Representative

  • Coral Gables, FL (5 miles from Miami, FL)
  • 22 hours ago
  • Coral Gables, FL (5 miles from Miami, FL)
  • 22 hours ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative

  • Miami Gardens, FL (13 miles from Miami, FL)
  • 1 day ago
  • Miami Gardens, FL (13 miles from Miami, FL)
  • 1 day ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Associate

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 1 day ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Rep Food Pantry Clerk

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 5 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 5 days ago

Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied....

Customer Service Representative

  • Miramar, FL (15 miles from Miami, FL)
  • 6 days ago
  • Miramar, FL (15 miles from Miami, FL)
  • 6 days ago

RemX is seeking Healthcare Customer Service Reps for On-Site opportunities in Plantation and Miramar FL. This in a high volume, call center/customer service environment....

Customer Service Associate, Electronics

  • Miami, FL
  • 6 days ago
  • Miami, FL
  • 6 days ago

The Customer Service Associate, Electronics will provide excellent service to customers in a timely, courteous, and friendly fashion....

Part-Time Customer Service Representative

  • Pembroke Pines, FL (15 miles from Miami, FL)
  • 10 days ago
  • Pembroke Pines, FL (15 miles from Miami, FL)
  • 10 days ago

Part-Time Customer Service Representative Department: Assistance - CSR Location: Pembroke Pines, FL Why work with us?...

Customer Service Representative

  • Miami, FL
  • 12 days ago
  • Miami, FL
  • 12 days ago

Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative – Bilingual

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 13 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 13 days ago

service experience with the same company High School diploma Goal-driven and detail oriented For immediate consideration, please email your resume to ... with the subject as “Bilingual Customer Service...

Customer Service Representative

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 20 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 20 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative I

  • Doral, FL (6 miles from Miami, FL)
  • 23 days ago
  • Doral, FL (6 miles from Miami, FL)
  • 23 days ago

Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....

Customer Service Representative I

  • Miami, FL
  • 26 days ago
  • Miami, FL
  • 26 days ago

Customer Service Representative I Call Center & Customer Service $ 16 / Hour location_on Miami, Floridapass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...

Customer Service Representative I - NCC - 999692 remote work only in Broward, Dade, Palm Beach and Lee County

  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 26 days ago
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 26 days ago

One year of customer service experience in higher education, student services, and/or healthcare, or closely related experience....

Remote Work

Loss Prevention Customer Service Associate II- South Beach

  • Miami Beach, FL (3 miles from Miami, FL)
  • 27 days ago
  • Miami Beach, FL (3 miles from Miami, FL)
  • 27 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate

  • Davie, FL (21 miles from Miami, FL)
  • 27 days ago
  • Davie, FL (21 miles from Miami, FL)
  • 27 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Miami, FL

Moving to Miami, FL? Find some basic demographic data about Miami, FL below.


Local
National
1,864,956
72,024
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Miami, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Miami, FL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Miami, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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