Customer Service Jobs in Miami Beach, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate II- South Beach
- Miami Beach, FL
- 2 hours ago
- Miami Beach, FL
- 2 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bi-Lingual Licensed Customer Service Representative - Kendall, FL
- Kendall, FL (11 miles from Miami Beach, FL)
- 1 day ago
- Kendall, FL (11 miles from Miami Beach, FL)
- 1 day ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Mail & Customer Service Representative
- Miami, FL (3 miles from Miami Beach, FL)
- 4 days ago
- Miami, FL (3 miles from Miami Beach, FL)
- 4 days ago
insurance agent and broker relationships....
Players Club Representative - Customer Service Representative
- Dania Beach, FL (20 miles from Miami Beach, FL)
- 4 days ago
- Dania Beach, FL (20 miles from Miami Beach, FL)
- 4 days ago
Bilingual (English and Spanish) strongly preferred. 1-2 years of customer service experience preferred. Excellent customer service skills required....
Remote Bilingual Spanish / English Speaking Customer Service Rep
- Miami, FL (3 miles from Miami Beach, FL)
- 4 days ago
- Miami, FL (3 miles from Miami Beach, FL)
- 4 days ago
Speaking Customer Service Rep Remote Position Must Live in Florida....
Remote WorkCustomer Service Representative Health Insurance Agency
- Fort Lauderdale, FL (24 miles from Miami Beach, FL)
- 6 days ago
- Fort Lauderdale, FL (24 miles from Miami Beach, FL)
- 6 days ago
Our growing health insurance agency is hiring a Customer Service Representative to join our in-office team....
Customer Service Representative
- Miami, FL (3 miles from Miami Beach, FL)
- 7 days ago
- Miami, FL (3 miles from Miami Beach, FL)
- 7 days ago
Your Opportunity Customer Service Representative Community Choice Financial Miami, FL As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions...
Bi-Lingual Branch Customer Service Representative - Kendall, FL
- Kendall, FL (11 miles from Miami Beach, FL)
- 7 days ago
- Kendall, FL (11 miles from Miami Beach, FL)
- 7 days ago
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group...
Retail Loss Prevention Customer Service Associate- Hialeah, FL (W. 49th St.)
- Hialeah, FL (10 miles from Miami Beach, FL)
- 7 days ago
- Hialeah, FL (10 miles from Miami Beach, FL)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Customer Service Representative
- Fort Lauderdale, FL (24 miles from Miami Beach, FL)
- 9 days ago
- Fort Lauderdale, FL (24 miles from Miami Beach, FL)
- 9 days ago
service experience, preferably in property and casualty insurance Proficiency in Microsoft Office Suite Ability to manage high call volumes effectively By applying for this job, you agree to receive...
Loss Prevention Customer Service Associate II (Coral Gables)
- Miami, FL (3 miles from Miami Beach, FL)
- 9 days ago
- Miami, FL (3 miles from Miami Beach, FL)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep.-Onsite in Broward Co.
- Fort Lauderdale, FL (24 miles from Miami Beach, FL)
- 10 days ago
- Fort Lauderdale, FL (24 miles from Miami Beach, FL)
- 10 days ago
We are seeking a highly motivated and experienced Bilingual Customer Service Representative to join our dynamic team onsite in Broward Co....
Loss Prevention Customer Service Associate II (Coral Gables)
- Coral Gables, FL (8 miles from Miami Beach, FL)
- 10 days ago
- Coral Gables, FL (8 miles from Miami Beach, FL)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Insurance Customer Service Rep
- Miami, FL (3 miles from Miami Beach, FL)
- 12 days ago
- Miami, FL (3 miles from Miami Beach, FL)
- 12 days ago
Customer Service Rep Miami, FL, US...
Pharmacy Customer Service Representative, FL PACE Centers
- Miami, FL (3 miles from Miami Beach, FL)
- 12 days ago
- Miami, FL (3 miles from Miami Beach, FL)
- 12 days ago
Job Title: Pharmacy Customer Service Representative Job Summary Under the general supervision of the clinic manager RN and medical director of Florida PACE Centers, facilitates the provision of pharmacy...
Demographic Data for Miami Beach, FL
Moving to Miami Beach, FL? Find some basic demographic data about Miami Beach, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Miami Beach, FL
Highest Education Level
Customer Services in Miami Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »