Customer Service Jobs in Lakeland, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Job title: Senior Customer Service Representative B2B Reporting to: Customer Service Manager Location: Lakeland, USA The Opportunity The Senior Customer Service Representative delivers exceptional support...
Senior Customer Service Representative
- Plant City, FL (15 miles from Lakeland, FL)
- 7 days ago
- Plant City, FL (15 miles from Lakeland, FL)
- 7 days ago
What Were Looking For: A passion for providing outstanding customer service. Strong interpersonal, communication, and problem-solving skills....
Were looking for Customer Service Professionals for our Lakeland, FL office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Prior customer service experience in a manufacturing or production environment preferred. Knowledge & Experience Excellent phone and customer service etiquette....
Customer Service Representative
- Plant City, FL (15 miles from Lakeland, FL)
- 15 days ago
- Plant City, FL (15 miles from Lakeland, FL)
- 15 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Representative
- Plant City, FL (15 miles from Lakeland, FL)
- 15 days ago
- Plant City, FL (15 miles from Lakeland, FL)
- 15 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Retail Customer Service Associate
- Brandon, FL (24 miles from Lakeland, FL)
- 45+ days ago
- Brandon, FL (24 miles from Lakeland, FL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2021 W Brandon Blvd, Brandon, FL...
Medical Equipment Customer Service Representative
- Lakeland, FL
- 60+ days ago
- Lakeland, FL
- 60+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Plant City, FL (15 miles from Lakeland, FL)
- 90+ days ago
- Plant City, FL (15 miles from Lakeland, FL)
- 90+ days ago
Store 2707561: 2210 N Park Rd, Plant City, Florida 33563 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Auburndale, FL (8 miles from Lakeland, FL)
- 90+ days ago
- Auburndale, FL (8 miles from Lakeland, FL)
- 90+ days ago
Store 2708521: 1000 US Hwy 92 W, Auburndale, Florida 33823 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
- Lakeland, FL (3 miles from Lakeland, FL)
- 90+ days ago
- Lakeland, FL (3 miles from Lakeland, FL)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Lakeland, FL
Moving to Lakeland, FL? Find some basic demographic data about Lakeland, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lakeland, FL
Highest Education Level
Customer Services in Lakeland, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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