Customer Service Jobs in Lakeland, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Senior Customer Service Representative
- Winter Haven, FL (7 miles from Lakeland, FL)
- 30+ days ago
- Winter Haven, FL (7 miles from Lakeland, FL)
- 30+ days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative 3.1 3.1 out of 5 stars Lakeland, FL 33809 Customer Service Representative - Lakeland, FL Salary: $19.06 per hour / $38,405.90 annually At GEICO, we offer a rewarding...
Retail Customer Service Associate
- Brandon, FL (24 miles from Lakeland, FL)
- 30+ days ago
- Brandon, FL (24 miles from Lakeland, FL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2021 W Brandon Blvd, Brandon, FL...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3530 Lakeland Highlands Rd, Lakeland...
Customer Service Representative, Full or Part Time
- Auburndale, FL (8 miles from Lakeland, FL)
- 90+ days ago
- Auburndale, FL (8 miles from Lakeland, FL)
- 90+ days ago
Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Winter Haven, FL (7 miles from Lakeland, FL)
- 90+ days ago
- Winter Haven, FL (7 miles from Lakeland, FL)
- 90+ days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
- Seffner, FL (24 miles from Lakeland, FL)
- 90+ days ago
- Seffner, FL (24 miles from Lakeland, FL)
- 90+ days ago
Job Title: Customer Service Associate FTLocation: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Demographic Data for Lakeland, FL
Moving to Lakeland, FL? Find some basic demographic data about Lakeland, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lakeland, FL
Highest Education Level
Customer Services in Lakeland, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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