Customer Service Jobs in Jacksonville, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Seasonal Customer Service Representative - 2025 Florida
- Jacksonville, FL
- 2 hours ago
- Jacksonville, FL
- 2 hours ago
We are looking for Customer Service Representatives (CSRs) to join our team for the holiday season and to provide outstanding service to our customers....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Call Center & Customer Service $ 18.51 / Hour location_on Jacksonville, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
LP Customer Service Associate II LP Customer Service Associate II
- Jacksonville, FL
- 16 days ago
- Jacksonville, FL
- 16 days ago
LP Customer Service Associate II TJX Companies 3.5 ( ) Jacksonville, FL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 Busch Dr, Jacksonville, FL 32218...
Customer Service Representative - $14.00/hr
- Jacksonville, FL
- 30+ days ago
- Jacksonville, FL
- 30+ days ago
The Role AutoPoint is hiring Inbound Customer Service Representatives (CSR)....
Customer Service Representative Entry Level - Fully Remote No Experience Needed
- Jacksonville, FL
- 30+ days ago
- Jacksonville, FL
- 30+ days ago
Powered by JazzHR a job alert for this search Entry Level Customer Service Representative Jacksonville, FL, US...
Remote WorkCustomer Service Representative Level III
- Jacksonville, FL
- 45+ days ago
- Jacksonville, FL
- 45+ days ago
Adecco is hiring immediately for a **Hybrid Customer Service Rep** with a Leader in the Financial Services Industry....
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
- Jacksonville, FL (11 miles from Jacksonville, FL)
- 60+ days ago
- Jacksonville, FL (11 miles from Jacksonville, FL)
- 60+ days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Store 2721179: 100 Southside Blvd, Jacksonville, Florida 32256 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Jacksonville, FL
Highest Education Level
Customer Services in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »