Customer Service Jobs in Jacksonville, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep - French Speaker - Call Center
- Jacksonville, FL
- 2 days ago
- Jacksonville, FL
- 2 days ago
Service Call Center Stable work history must demonstrate each of the following: Strong understanding of customer service and customer relations Highly motivation and strong desire to learn Ability...
Customer Service Representative
- Ponte Vedra Beach, FL (23 miles from Jacksonville, FL)
- 4 days ago
- Ponte Vedra Beach, FL (23 miles from Jacksonville, FL)
- 4 days ago
Customer Service Representative Nader's Pest Raiders is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Shop Care Customer Service Representative (CSR)
- Jacksonville, FL
- 4 days ago
- Jacksonville, FL
- 4 days ago
The Shop Care CSR I is responsible for documenting and communicating pricing approval and denial information as part of the Safelite Solutions claims handling process established by the Insurance Carrier...
Remote WorkCustomer Service Representative Call Center & Customer Service $ 21 / Hour location_on Jacksonville, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Work...
Job Description Job Title: Customer Service Representative, bilingual (Spanish)....
Remote WorkPosition: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6373 Youngerman Cir, Jacksonville...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Associate Customer Service Representative (Florida)
- Jacksonville, FL
- 30+ days ago
- Jacksonville, FL
- 30+ days ago
Job Qualification High School Education or Equivalent, required. 0-3 years of customer service experience, preferred....
Customer Service Representative (Level III)
- Jacksonville, FL
- 30+ days ago
- Jacksonville, FL
- 30+ days ago
Adecco is hiring immediately for an **Customer Service Representative (Level III)** with a local client in **Jacksonville, FL**! Apply now if you meet the qualifications listed below!...
Customer Service Representative (Florida)
- Jacksonville, FL
- 45+ days ago
- Jacksonville, FL
- 45+ days ago
Job Qualification High School Education or equivalent, required. 1-3 years of customer service experience....
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative - $14.00/hr
- Jacksonville, FL
- 60+ days ago
- Jacksonville, FL
- 60+ days ago
What You'll Bring Prior experience with telephone-based customer service is preferred Passion for delivering excellent customer service Excellent written and verbal communication skills Ability to speak...
Demographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Jacksonville, FL
Highest Education Level
Customer Services in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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