Customer Service Jobs in Jacksonville, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Florida)
- Jacksonville, FL
- 12 hours ago
- Jacksonville, FL
- 12 hours ago
Job Qualification High School Education or equivalent, required. 1-3 years of customer service experience....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative I POSITION SUMMARY Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing customers...
Customer Service Representative
- Jacksonville Beach, FL (6 miles from Jacksonville, FL)
- 6 days ago
- Jacksonville Beach, FL (6 miles from Jacksonville, FL)
- 6 days ago
Customer Service Representative Nader's Pest Raiders is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Customer Service Representative-weekdays, evenings, weekend rotating schedule
- Jacksonville, FL
- 9 days ago
- Jacksonville, FL
- 9 days ago
The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...
What You'll Bring Prior experience with telephone-based customer service is preferred Passion for delivering excellent customer service Excellent written and verbal communication skills Ability to speak...
Medical Equipment Customer Service Representative
- Jacksonville, FL
- 13 days ago
- Jacksonville, FL
- 13 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Patient Registration
- Middleburg, FL (19 miles from Jacksonville, FL)
- 20 days ago
- Middleburg, FL (19 miles from Jacksonville, FL)
- 20 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Associate Customer Service Representative (Florida)
- Jacksonville, FL
- 21 days ago
- Jacksonville, FL
- 21 days ago
Job Qualification High School Education or Equivalent, required. 0-3 years of customer service experience, preferred....
service to our Property and Casualty insurance policyholders, agents, and lenders through inbound phone calls and electronic communications....
Remote WorkYour Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
J ob Objective: Assist with administrative support and deliver outstanding customer service....
Ensure that all interactions foster patient satisfaction, effectiveness, proficiency, and quality We seek dedicated, compassionate, and empathetic Customer Service Associate Representatives to join...
Demographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Jacksonville, FL
Highest Education Level
Customer Services in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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