Customer Service Jobs in Homestead, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate II (Coral Gables)
- Coral Gables, FL (24 miles from Homestead, FL)
- 2 days ago
- Coral Gables, FL (24 miles from Homestead, FL)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Remote Customer Service Representative
- Florida City, FL (16 miles from Homestead, FL)
- 11 days ago
- Florida City, FL (16 miles from Homestead, FL)
- 11 days ago
A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution....
Remote WorkBi - Lingual Customer Service Representative - Kendall, FL
- Kendall, FL (20 miles from Homestead, FL)
- 21 days ago
- Kendall, FL (20 miles from Homestead, FL)
- 21 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Commercial Lines Customer Service Representative
- Coral Gables, FL (24 miles from Homestead, FL)
- 60+ days ago
- Coral Gables, FL (24 miles from Homestead, FL)
- 60+ days ago
Excellent customer service tone and good work ethic. KNOWLEDGE, SKILLS AND ABILITIES: Strong technical insurance knowledge and background....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Homestead, FL
Moving to Homestead, FL? Find some basic demographic data about Homestead, FL below.
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Salary for Customer Service Jobs in Homestead, FL
Highest Education Level
Customer Services in Homestead, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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