Customer Service Jobs in Green Cove Springs, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Melrose, FL (21 miles from Green Cove Springs, FL)
- 60+ days ago
- Melrose, FL (21 miles from Green Cove Springs, FL)
- 60+ days ago
Store 2726051: 400 SR 26, Melrose, Florida 32666 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative, Full or Part Time
- Palatka, FL (18 miles from Green Cove Springs, FL)
- 90+ days ago
- Palatka, FL (18 miles from Green Cove Springs, FL)
- 90+ days ago
Store 2726537: 720 S State Rd 19, Palatka, Florida 32177 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Starke, FL (19 miles from Green Cove Springs, FL)
- 90+ days ago
- Starke, FL (19 miles from Green Cove Springs, FL)
- 90+ days ago
Store 2721294: 312 W Brownlee St, Starke, Florida 32091 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Orange Park, FL (10 miles from Green Cove Springs, FL)
- 90+ days ago
- Orange Park, FL (10 miles from Green Cove Springs, FL)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Green Cove Springs, FL
Moving to Green Cove Springs, FL? Find some basic demographic data about Green Cove Springs, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Green Cove Springs, FL
Highest Education Level
Customer Services in Green Cove Springs, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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