Customer Service Jobs in Ft Lauderdale, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 45 Jobs

Retail Loss Prevention Customer Service Associate

  • Hialeah, FL (20 miles from Ft Lauderdale, FL)
  • 6 hours ago
  • Hialeah, FL (20 miles from Ft Lauderdale, FL)
  • 6 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Corporate Customer Service Rep 1, Business Office, FT, 08A-4:30P

  • Miami, FL (24 miles from Ft Lauderdale, FL)
  • 1 day ago
  • Miami, FL (24 miles from Ft Lauderdale, FL)
  • 1 day ago

Additional Qualifications: 2 years Customer Service experience in a healthcare setting in a call center environment a must....

Benefits, Customer Service Representative

  • Plantation, FL (3 miles from Ft Lauderdale, FL)
  • 2 days ago
  • Plantation, FL (3 miles from Ft Lauderdale, FL)
  • 2 days ago

Additional healthcare, insurance, or customer service training a plus....

Onsite Customer Service Representative

  • Plantation, FL (3 miles from Ft Lauderdale, FL)
  • 2 days ago
  • Plantation, FL (3 miles from Ft Lauderdale, FL)
  • 2 days ago

Additional healthcare, insurance, or customer service training a plus....

Loss Prevention Customer Service Associate II

  • Deerfield Beach, FL (13 miles from Ft Lauderdale, FL)
  • 2 days ago
  • Deerfield Beach, FL (13 miles from Ft Lauderdale, FL)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Miami, FL (24 miles from Ft Lauderdale, FL)
  • 5 days ago
  • Miami, FL (24 miles from Ft Lauderdale, FL)
  • 5 days ago

at Andvaris Inc in Miami, Florida, United States Job Description Start Date: As soon as possible Pay: $40,000 - $45,000 /yr plus commissions Job Overview We're hiring a motivated Customer Service Representative...

Customer Service Representative

  • Fort Lauderdale, FL
  • 9 days ago
  • Fort Lauderdale, FL
  • 9 days ago

For immediate consideration, please email your resume to ... with the subject as “Customer Service Rep”....

Retail Loss Prevention Customer Service Associate II

  • Doral, FL (24 miles from Ft Lauderdale, FL)
  • 10 days ago
  • Doral, FL (24 miles from Ft Lauderdale, FL)
  • 10 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate Retail Loss Prevention Customer Service Associate

  • North Miami Beach, FL (12 miles from Ft Lauderdale, FL)
  • 15 days ago
  • North Miami Beach, FL (12 miles from Ft Lauderdale, FL)
  • 15 days ago

Retail Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) North Miami Beach, FL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...

Boca Raton HomeGoods Loss Prevention Customer Service Associate I Boca Raton HomeGoods Loss Prevention Customer Service Associate I

  • Boca Raton, FL (16 miles from Ft Lauderdale, FL)
  • 15 days ago
  • Boca Raton, FL (16 miles from Ft Lauderdale, FL)
  • 15 days ago

Boca Raton HomeGoods Loss Prevention Customer Service Associate I TJX Companies 3.5 ( ) Boca Raton, FL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women...

Full Time Loss Prevention Customer Service Associate II (South Beach) Full Time Loss Prevention Customer Service Associate II (South Beach)

  • Miami Beach, FL (24 miles from Ft Lauderdale, FL)
  • 15 days ago
  • Miami Beach, FL (24 miles from Ft Lauderdale, FL)
  • 15 days ago

Full Time Loss Prevention Customer Service Associate II (South Beach) TJX Companies 3.5 ( ) Miami Beach, FL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women...

HomeGoods Ft Lauderdale LP Customer Service Associate II TJX Companies 3.5 ( ) Fort Lauderdale, FL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are...

Customer Service Representative - Account Opening Team Leader

  • Aventura, FL (12 miles from Ft Lauderdale, FL)
  • 17 days ago
  • Aventura, FL (12 miles from Ft Lauderdale, FL)
  • 17 days ago

Passion for providing white glove customer service. Excellent customer service and communication skills....

Bilingual Customer Service Representative

  • Boca Raton, FL (16 miles from Ft Lauderdale, FL)
  • 18 days ago
  • Boca Raton, FL (16 miles from Ft Lauderdale, FL)
  • 18 days ago

A client located in Boca Raton, FL is seeking a bilingual Customer Service Representative to join their team in the automotive industry....

Boca Raton HomeGoods Loss Prevention Customer Service Associate I

  • Boca Raton, FL (16 miles from Ft Lauderdale, FL)
  • 18 days ago
  • Boca Raton, FL (16 miles from Ft Lauderdale, FL)
  • 18 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Demographic Data for Ft Lauderdale, FL

Moving to Ft Lauderdale, FL? Find some basic demographic data about Ft Lauderdale, FL below.


Local
National
21,536,064
615,315

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Ft Lauderdale, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Ft Lauderdale, FL offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ft Lauderdale, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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