Customer Service Jobs in Freeport, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-4 of 4 Jobs

Customer Service Associate

  • Destin, FL (21 miles from Freeport, FL)
  • 60+ days ago
  • Destin, FL (21 miles from Freeport, FL)
  • 60+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Insurance Customer Support Specialist

  • Destin, FL (21 miles from Freeport, FL)
  • 45+ days ago
  • Destin, FL (21 miles from Freeport, FL)
  • 45+ days ago

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management...

Customer Service Representative - Patient Registration

  • Destin, FL (21 miles from Freeport, FL)
  • 45+ days ago
  • Destin, FL (21 miles from Freeport, FL)
  • 45+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Destin, FL (21 miles from Freeport, FL)
  • 60+ days ago
  • Destin, FL (21 miles from Freeport, FL)
  • 60+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Demographic Data for Freeport, FL

Moving to Freeport, FL? Find some basic demographic data about Freeport, FL below.


Local
National
12,943
309
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer-Centric Innovation
Learn to take on competition by creating successful and innovative ideas for your business through a thorough understanding of your customers needs. Addressing the needs of your customers is the...
Fundamentals of Customer Centricity
De-code the practice of a customer-centric approach to achieve service excellence, sustainable customer delight and positive advocacy. Customer-centricity is an approach to doing business that...

Salary for Customer Service Jobs in Freeport, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Freeport, FL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Freeport, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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