Customer Service Jobs in Fort Myers, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

Insurance Customer Service Representative

  • Boca Grande, FL (22 miles from Fort Myers, FL)
  • 1 day ago
  • Boca Grande, FL (22 miles from Fort Myers, FL)
  • 1 day ago

Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....

Customer Service Representative

  • Fort Myers, FL
  • 6 days ago
  • Fort Myers, FL
  • 6 days ago

Customer Service Representative Location: Fort Myers, FL Industry: Healthcare Pay: $17 $18/hr....

Licensed Customer Service Representative - Pt. Charlotte, FL

  • Punta Gorda, FL (22 miles from Fort Myers, FL)
  • 9 days ago
  • Punta Gorda, FL (22 miles from Fort Myers, FL)
  • 9 days ago

Required Qualifications: * A Current Property & Casualty Insurance license * Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto...

CWR Lead Customer Service Rep

  • Fort Myers, FL
  • 11 days ago
  • Fort Myers, FL
  • 11 days ago

Adecco is hiring immediately for a Lead Customer Service Representative to oversee a team of Customer Service Specialists and ensure top-tier support to our online customers.** In this onsite role,...

Customer Service Representative - Convenient Care - Travels Metro, Page, and Bonita - 4, 10s

  • Estero, FL (18 miles from Fort Myers, FL)
  • 14 days ago
  • Estero, FL (18 miles from Fort Myers, FL)
  • 14 days ago

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...

Customer Service Representative - Fire Service Technician - Alarms

  • Fort Myers, FL
  • 15 days ago
  • Fort Myers, FL
  • 15 days ago

Full Job Description Requisition Number: 201636 Job Description Cintas is seeking a Customer Service Representative - Fire Service Technician - Alarms to provide outstanding customer service to both...

Customer Service Representative - Convenient Care - Travels Metro, Page, and Bonita - 4, 10's

  • Estero, FL (18 miles from Fort Myers, FL)
  • 16 days ago
  • Estero, FL (18 miles from Fort Myers, FL)
  • 16 days ago

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...

Retail Customer Service Associate

  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 30+ days ago
  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 301 Sw Pine Island Road, Cape Coral...

Retail Customer Service Associate

  • Fort Myers, FL
  • 30+ days ago
  • Fort Myers, FL
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5170 S Cleveland Ave, Fort Myers...

Customer Service Representative - FT

  • Fort Myers, FL
  • 30+ days ago
  • Fort Myers, FL
  • 30+ days ago

service....

Customer Service Representative Spanish Required - On Site

  • Fort Myers, FL
  • 60+ days ago
  • Fort Myers, FL
  • 60+ days ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

Customer Service Representative

  • Fort Myers, FL
  • 90+ days ago
  • Fort Myers, FL
  • 90+ days ago

Store 2707381: 19021 S Tamiami Tr, Ft Myers, Florida 33908 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate FT

  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 90+ days ago
  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 90+ days ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

Customer Service Representative

  • Punta Gorda, FL (22 miles from Fort Myers, FL)
  • 90+ days ago
  • Punta Gorda, FL (22 miles from Fort Myers, FL)
  • 90+ days ago

Store 2707682: 6117 Duncan Rd, Punta Gorda, Florida 33950 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Licensed Customer Service Representative - Ft. Myers, FL

  • Fort Myers, FL
  • 90+ days ago
  • Fort Myers, FL
  • 90+ days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Demographic Data for Fort Myers, FL

Moving to Fort Myers, FL? Find some basic demographic data about Fort Myers, FL below.


Local
National
275,378
9,820
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Fort Myers, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fort Myers, FL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Myers, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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