Customer Service Jobs in Fort Myers, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-7 of 7 Jobs

Customer Service Representative

  • Fort Myers, FL
  • 7 hours ago
  • Fort Myers, FL
  • 7 hours ago

Customer Service Representative Call Center & Customer Service $ 17.50 / Hour location_on Fort Myers, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

Medical Equipment Customer Service Representative

  • Fort Myers, FL
  • 10 days ago
  • Fort Myers, FL
  • 10 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative / Parks & Recreation

  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 28 days ago
  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 28 days ago

Customer Service Representative / Parks & Recreation / Art Studio #8909 Salary $39,748.80 - $62,212.80 Annually Location CITY OF CAPE CORAL, FL Job Type Full-Time Regular Job Number 08909 Department...

Customer Service Representative / Police Department

  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 30+ days ago
  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 30+ days ago

Customer Service Representative / Police Department / Records #8890 Salary $39,748.80 - $62,212.80 Annually Location CITY OF CAPE CORAL, FL Job Type Full-Time Regular Job Number 08890 Department Police...

Retail Customer Service Associate

  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 45+ days ago
  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 301 Sw Pine Island Road, Cape Coral...

Customer Service Representative - FT

  • Fort Myers, FL
  • 90+ days ago
  • Fort Myers, FL
  • 90+ days ago

service....

Licensed Customer Service Representative - Ft. Myers, FL

  • Fort Myers, FL
  • 90+ days ago
  • Fort Myers, FL
  • 90+ days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Demographic Data for Fort Myers, FL

Moving to Fort Myers, FL? Find some basic demographic data about Fort Myers, FL below.


Local
National
275,378
9,820
Large

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Fort Myers, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fort Myers, FL offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Myers, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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