Customer Service Jobs in Fort Myers, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance Customer Service Representative
- Boca Grande, FL (22 miles from Fort Myers, FL)
- 1 day ago
- Boca Grande, FL (22 miles from Fort Myers, FL)
- 1 day ago
Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....
Customer Service Representative Location: Fort Myers, FL Industry: Healthcare Pay: $17 $18/hr....
Licensed Customer Service Representative - Pt. Charlotte, FL
- Punta Gorda, FL (22 miles from Fort Myers, FL)
- 9 days ago
- Punta Gorda, FL (22 miles from Fort Myers, FL)
- 9 days ago
Required Qualifications: * A Current Property & Casualty Insurance license * Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto...
Adecco is hiring immediately for a Lead Customer Service Representative to oversee a team of Customer Service Specialists and ensure top-tier support to our online customers.** In this onsite role,...
Customer Service Representative - Convenient Care - Travels Metro, Page, and Bonita - 4, 10s
- Estero, FL (18 miles from Fort Myers, FL)
- 14 days ago
- Estero, FL (18 miles from Fort Myers, FL)
- 14 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative - Fire Service Technician - Alarms
- Fort Myers, FL
- 15 days ago
- Fort Myers, FL
- 15 days ago
Full Job Description Requisition Number: 201636 Job Description Cintas is seeking a Customer Service Representative - Fire Service Technician - Alarms to provide outstanding customer service to both...
Customer Service Representative - Convenient Care - Travels Metro, Page, and Bonita - 4, 10's
- Estero, FL (18 miles from Fort Myers, FL)
- 16 days ago
- Estero, FL (18 miles from Fort Myers, FL)
- 16 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Retail Customer Service Associate
- Cape Coral, FL (5 miles from Fort Myers, FL)
- 30+ days ago
- Cape Coral, FL (5 miles from Fort Myers, FL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 301 Sw Pine Island Road, Cape Coral...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5170 S Cleveland Ave, Fort Myers...
service....
Customer Service Representative Spanish Required - On Site
- Fort Myers, FL
- 60+ days ago
- Fort Myers, FL
- 60+ days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Store 2707381: 19021 S Tamiami Tr, Ft Myers, Florida 33908 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Cape Coral, FL (5 miles from Fort Myers, FL)
- 90+ days ago
- Cape Coral, FL (5 miles from Fort Myers, FL)
- 90+ days ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
Customer Service Representative
- Punta Gorda, FL (22 miles from Fort Myers, FL)
- 90+ days ago
- Punta Gorda, FL (22 miles from Fort Myers, FL)
- 90+ days ago
Store 2707682: 6117 Duncan Rd, Punta Gorda, Florida 33950 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Licensed Customer Service Representative - Ft. Myers, FL
- Fort Myers, FL
- 90+ days ago
- Fort Myers, FL
- 90+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Demographic Data for Fort Myers, FL
Moving to Fort Myers, FL? Find some basic demographic data about Fort Myers, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fort Myers, FL
Highest Education Level
Customer Services in Fort Myers, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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