Customer Service Jobs in Fort Lauderdale, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 54 Jobs

Customer Service Representative

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 1 day ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 1 day ago

As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Fort Lauderdale, FL
  • 6 hours ago
  • Fort Lauderdale, FL
  • 6 hours ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Loss Prevention Customer Service Associate II (Downtown)

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 1 day ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II (Downtown Miami)

  • Miami Beach, FL (24 miles from Fort Lauderdale, FL)
  • 2 days ago
  • Miami Beach, FL (24 miles from Fort Lauderdale, FL)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II

  • Fort Lauderdale, FL
  • 2 days ago
  • Fort Lauderdale, FL
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Support Specialist

  • Coral Springs, FL (13 miles from Fort Lauderdale, FL)
  • 2 days ago
  • Coral Springs, FL (13 miles from Fort Lauderdale, FL)
  • 2 days ago

Previous contact center/customer service experience. Proficiency with Microsoft Office Suite Products....

Loss Prevention Customer Service Associate II

  • Pembroke Pines, FL (10 miles from Fort Lauderdale, FL)
  • 5 days ago
  • Pembroke Pines, FL (10 miles from Fort Lauderdale, FL)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

First Notice of Loss and Customer Service Representative

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 5 days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 5 days ago

SKILLS & EXPERIENCE : Bilingual (English & Spanish) At least 1 year of experience in a similar customer service role, preferably in the property and casualty insurance industry....

Customer Service Associate

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 6 days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 6 days ago

The Customer Service Associate of Electronics will provide excellent service to customers in a timely, courteous, and friendly fashion....

Loss Prevention Customer Service Associate II (Kendale Lakes, Miami)

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 7 days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II (The Falls, Miami)

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 7 days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II (Midtown, Miami)

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 7 days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 7 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

P&C Customer Service Representative

  • Sunrise, FL (6 miles from Fort Lauderdale, FL)
  • 7 days ago
  • Sunrise, FL (6 miles from Fort Lauderdale, FL)
  • 7 days ago

Working knowledge of Property / Casualty Insurance practices and policy structures. Strong communication skills and a commitment to delivering high-quality customer service....

Remote Work

Corporate Customer Service Representative, Business Office, FT, 8A-4:30P

  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 7 days ago
  • Miami, FL (24 miles from Fort Lauderdale, FL)
  • 7 days ago

Additional Qualifications: 2 years Customer Service experience in a healthcare setting in a call center environment a must....

Customer Service Representative

  • Hialeah, FL (20 miles from Fort Lauderdale, FL)
  • 12 days ago
  • Hialeah, FL (20 miles from Fort Lauderdale, FL)
  • 12 days ago

Position: Customer Service Representative Location: 15001 NW 79 CT Miami Lakes, FL 33016 Terms: Full-time Pay: $15/hr....

Demographic Data for Fort Lauderdale, FL

Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.


Local
National
846,439
33,860
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Fort Lauderdale, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fort Lauderdale, FL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Lauderdale, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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