Customer Service Jobs in Fort Lauderdale, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 1 day ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 1 day ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Loss Prevention Customer Service Associate II (Downtown)
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 1 day ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II (Downtown Miami)
- Miami Beach, FL (24 miles from Fort Lauderdale, FL)
- 2 days ago
- Miami Beach, FL (24 miles from Fort Lauderdale, FL)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Coral Springs, FL (13 miles from Fort Lauderdale, FL)
- 2 days ago
- Coral Springs, FL (13 miles from Fort Lauderdale, FL)
- 2 days ago
Previous contact center/customer service experience. Proficiency with Microsoft Office Suite Products....
Loss Prevention Customer Service Associate II
- Pembroke Pines, FL (10 miles from Fort Lauderdale, FL)
- 5 days ago
- Pembroke Pines, FL (10 miles from Fort Lauderdale, FL)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
First Notice of Loss and Customer Service Representative
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 5 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 5 days ago
SKILLS & EXPERIENCE : Bilingual (English & Spanish) At least 1 year of experience in a similar customer service role, preferably in the property and casualty insurance industry....
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 6 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 6 days ago
The Customer Service Associate of Electronics will provide excellent service to customers in a timely, courteous, and friendly fashion....
Loss Prevention Customer Service Associate II (Kendale Lakes, Miami)
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II (The Falls, Miami)
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II (Midtown, Miami)
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
P&C Customer Service Representative
- Sunrise, FL (6 miles from Fort Lauderdale, FL)
- 7 days ago
- Sunrise, FL (6 miles from Fort Lauderdale, FL)
- 7 days ago
Working knowledge of Property / Casualty Insurance practices and policy structures. Strong communication skills and a commitment to delivering high-quality customer service....
Remote WorkCorporate Customer Service Representative, Business Office, FT, 8A-4:30P
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
Additional Qualifications: 2 years Customer Service experience in a healthcare setting in a call center environment a must....
Customer Service Representative
- Hialeah, FL (20 miles from Fort Lauderdale, FL)
- 12 days ago
- Hialeah, FL (20 miles from Fort Lauderdale, FL)
- 12 days ago
Position: Customer Service Representative Location: 15001 NW 79 CT Miami Lakes, FL 33016 Terms: Full-time Pay: $15/hr....
Demographic Data for Fort Lauderdale, FL
Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fort Lauderdale, FL
Highest Education Level
Customer Services in Fort Lauderdale, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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