Customer Service Jobs in Durant, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 35 Jobs

Senior Customer Service Representative

  • Mulberry, FL (13 miles from Durant, FL)
  • 60+ days ago
  • Mulberry, FL (13 miles from Durant, FL)
  • 60+ days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Customer Service Insurance - Sales

  • Tampa, FL (17 miles from Durant, FL)
  • 30+ days ago
  • Tampa, FL (17 miles from Durant, FL)
  • 30+ days ago

Maintain required Property & Casualty license and state registrations....

Remote Customer Service Representative

  • Macdill AFB, FL (21 miles from Durant, FL)
  • 1 day ago
  • Macdill AFB, FL (21 miles from Durant, FL)
  • 1 day ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Tax Customer Service Representative II (Experienced)

  • Tampa, FL (17 miles from Durant, FL)
  • 1 day ago
  • Tampa, FL (17 miles from Durant, FL)
  • 1 day ago

Strong customer service orientation with a professional, friendly, and reassuring demeanor. Ability to work independently in a fast-paced, dynamic environment....

Entry Level Customer Service Rep

  • Tampa, FL (17 miles from Durant, FL)
  • 3 days ago
  • Tampa, FL (17 miles from Durant, FL)
  • 3 days ago

join our team as an Entry Level Customer Service Team Member....

Retail Customer Service Associate

  • Brandon, FL (6 miles from Durant, FL)
  • 4 days ago
  • Brandon, FL (6 miles from Durant, FL)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2021 W Brandon Blvd, Brandon, FL...

Inbound Customer Service Representative (Tolling)

  • Tampa, FL (17 miles from Durant, FL)
  • 9 days ago
  • Tampa, FL (17 miles from Durant, FL)
  • 9 days ago

We are looking for Customer Service Representatives to support inbound customer service....

Customer Service Representative

  • Tampa, FL (13 miles from Durant, FL)
  • 10 days ago
  • Tampa, FL (13 miles from Durant, FL)
  • 10 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Claim Customer Service Representative - Florida

  • Tampa, FL (17 miles from Durant, FL)
  • 15 days ago
  • Tampa, FL (17 miles from Durant, FL)
  • 15 days ago

and casualty insurance policy language and provisions Claims quality service standards Liability, negligence, No-Fault principles and subrogation Ability to provide a high level of customer service...

Spanish Bilingual Remote Customer Service Representative

  • Tampa, FL (17 miles from Durant, FL)
  • 25 days ago
  • Tampa, FL (17 miles from Durant, FL)
  • 25 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Medical Equipment Customer Service Representative

  • Lakeland, FL (18 miles from Durant, FL)
  • 27 days ago
  • Lakeland, FL (18 miles from Durant, FL)
  • 27 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative - Driving

  • Tampa, FL (17 miles from Durant, FL)
  • 28 days ago
  • Tampa, FL (17 miles from Durant, FL)
  • 28 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Spanish Customer Service Representative (Tolling)

  • Tampa, FL (17 miles from Durant, FL)
  • 30+ days ago
  • Tampa, FL (17 miles from Durant, FL)
  • 30+ days ago

We are looking for bilingual customer service representatives in the Miami, FL area to support inbound customer service....

Bilingual Customer Service Representative (English + Spanish)

  • Tampa, FL (17 miles from Durant, FL)
  • 30+ days ago
  • Tampa, FL (17 miles from Durant, FL)
  • 30+ days ago

Organizes training sessions to educate internal staff on premium customer service processes, policies, and best practices....

Customer Service Representative

  • Tampa, FL (17 miles from Durant, FL)
  • 30+ days ago
  • Tampa, FL (17 miles from Durant, FL)
  • 30+ days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Durant, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Durant, FL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Durant, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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