Customer Service Jobs in Durant, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Senior Customer Service Representative
- Mulberry, FL (13 miles from Durant, FL)
- 60+ days ago
- Mulberry, FL (13 miles from Durant, FL)
- 60+ days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Customer Service Insurance - Sales
- Tampa, FL (17 miles from Durant, FL)
- 30+ days ago
- Tampa, FL (17 miles from Durant, FL)
- 30+ days ago
Maintain required Property & Casualty license and state registrations....
Remote Customer Service Representative
- Macdill AFB, FL (21 miles from Durant, FL)
- 1 day ago
- Macdill AFB, FL (21 miles from Durant, FL)
- 1 day ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkTax Customer Service Representative II (Experienced)
- Tampa, FL (17 miles from Durant, FL)
- 1 day ago
- Tampa, FL (17 miles from Durant, FL)
- 1 day ago
Strong customer service orientation with a professional, friendly, and reassuring demeanor. Ability to work independently in a fast-paced, dynamic environment....
Entry Level Customer Service Rep
- Tampa, FL (17 miles from Durant, FL)
- 3 days ago
- Tampa, FL (17 miles from Durant, FL)
- 3 days ago
join our team as an Entry Level Customer Service Team Member....
Retail Customer Service Associate
- Brandon, FL (6 miles from Durant, FL)
- 4 days ago
- Brandon, FL (6 miles from Durant, FL)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2021 W Brandon Blvd, Brandon, FL...
Inbound Customer Service Representative (Tolling)
- Tampa, FL (17 miles from Durant, FL)
- 9 days ago
- Tampa, FL (17 miles from Durant, FL)
- 9 days ago
We are looking for Customer Service Representatives to support inbound customer service....
Customer Service Representative
- Tampa, FL (13 miles from Durant, FL)
- 10 days ago
- Tampa, FL (13 miles from Durant, FL)
- 10 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Claim Customer Service Representative - Florida
- Tampa, FL (17 miles from Durant, FL)
- 15 days ago
- Tampa, FL (17 miles from Durant, FL)
- 15 days ago
and casualty insurance policy language and provisions Claims quality service standards Liability, negligence, No-Fault principles and subrogation Ability to provide a high level of customer service...
Spanish Bilingual Remote Customer Service Representative
- Tampa, FL (17 miles from Durant, FL)
- 25 days ago
- Tampa, FL (17 miles from Durant, FL)
- 25 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkMedical Equipment Customer Service Representative
- Lakeland, FL (18 miles from Durant, FL)
- 27 days ago
- Lakeland, FL (18 miles from Durant, FL)
- 27 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Driving
- Tampa, FL (17 miles from Durant, FL)
- 28 days ago
- Tampa, FL (17 miles from Durant, FL)
- 28 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Spanish Customer Service Representative (Tolling)
- Tampa, FL (17 miles from Durant, FL)
- 30+ days ago
- Tampa, FL (17 miles from Durant, FL)
- 30+ days ago
We are looking for bilingual customer service representatives in the Miami, FL area to support inbound customer service....
Bilingual Customer Service Representative (English + Spanish)
- Tampa, FL (17 miles from Durant, FL)
- 30+ days ago
- Tampa, FL (17 miles from Durant, FL)
- 30+ days ago
Organizes training sessions to educate internal staff on premium customer service processes, policies, and best practices....
Customer Service Representative
- Tampa, FL (17 miles from Durant, FL)
- 30+ days ago
- Tampa, FL (17 miles from Durant, FL)
- 30+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Durant, FL
Highest Education Level
Customer Services in Durant, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »