Customer Service Jobs in Dover, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Lakeland, FL (20 miles from Dover, FL)
- 15 days ago
- Lakeland, FL (20 miles from Dover, FL)
- 15 days ago
Were looking for Customer Service Professionals for our Lakeland, FL office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Insurance - Sales
- Tampa, FL (14 miles from Dover, FL)
- 4 days ago
- Tampa, FL (14 miles from Dover, FL)
- 4 days ago
Maintain required Property & Casualty license and state registrations....
- Tampa, FL (14 miles from Dover, FL)
- 45+ days ago
- Tampa, FL (14 miles from Dover, FL)
- 45+ days ago
Maintain required Property & Casualty license and state registrations....
Spanish Customer Service Representative (Tolling)
- Tampa, FL (14 miles from Dover, FL)
- 2 hours ago
- Tampa, FL (14 miles from Dover, FL)
- 2 hours ago
We are looking for bilingual customer service representatives in the Miami, FL area to support inbound customer service....
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- Tampa, FL (14 miles from Dover, FL)
- 10 hours ago
- Tampa, FL (14 miles from Dover, FL)
- 10 hours ago
Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....
Customer Service Representative I
- Lakeland, FL (20 miles from Dover, FL)
- 1 day ago
- Lakeland, FL (20 miles from Dover, FL)
- 1 day ago
Ability to learn City ordinances, policies, and procedures affecting Customer Service operations, rates, and charges....
Bilingual Customer Service Representative (English + Spanish)
- Tampa, FL (14 miles from Dover, FL)
- 2 days ago
- Tampa, FL (14 miles from Dover, FL)
- 2 days ago
Organizes training sessions to educate internal staff on premium customer service processes, policies, and best practices....
Customer Service Representative - Railroad - National Remote
- Tampa, FL (14 miles from Dover, FL)
- 2 days ago
- Tampa, FL (14 miles from Dover, FL)
- 2 days ago
**Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...
Remote WorkBilingual Customer Service Representative (Japanese)
- Tampa, FL (14 miles from Dover, FL)
- 2 days ago
- Tampa, FL (14 miles from Dover, FL)
- 2 days ago
service processes, policies, and best practices.Performs required training to understand how to use tools available to recall necessary information.Documents all customer correspondence and maintains...
Customer Service Representative
- Tampa, FL (14 miles from Dover, FL)
- 2 days ago
- Tampa, FL (14 miles from Dover, FL)
- 2 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Business Insurance Client Service Representative
- Tampa, FL (14 miles from Dover, FL)
- 3 days ago
- Tampa, FL (14 miles from Dover, FL)
- 3 days ago
Current Florida 2-20 License, or willingness to obtain College degree desirable; or equivalent combination of education and experience Minimum of two years commercial insurance experience preferred...
Call Center Customer Service Representative
- Tampa, FL (14 miles from Dover, FL)
- 4 days ago
- Tampa, FL (14 miles from Dover, FL)
- 4 days ago
Previous customer service experience is preferred. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based....
Customer Service Representative
- Tampa, FL (14 miles from Dover, FL)
- 4 days ago
- Tampa, FL (14 miles from Dover, FL)
- 4 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Contact Center Customer Service Representative
- Tampa, FL (14 miles from Dover, FL)
- 4 days ago
- Tampa, FL (14 miles from Dover, FL)
- 4 days ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Retail Customer Service Associate
- Wesley Chapel, FL (17 miles from Dover, FL)
- 7 days ago
- Wesley Chapel, FL (17 miles from Dover, FL)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 27727 State Road 56, Wesley Chapel...
Demographic Data for Dover, FL
Moving to Dover, FL? Find some basic demographic data about Dover, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dover, FL
Highest Education Level
Customer Services in Dover, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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