Customer Service Jobs in Dover, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Senior Customer Service Representative
- Mulberry, FL (18 miles from Dover, FL)
- 12 days ago
- Mulberry, FL (18 miles from Dover, FL)
- 12 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Bilingual English and Spanish Senior Customer Service Representative - Remote in Mainland USA
- Tampa, FL (14 miles from Dover, FL)
- 3 hours ago
- Tampa, FL (14 miles from Dover, FL)
- 3 hours ago
.** As a **Senior Customer Service Representative,** you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...
Remote WorkSenior Customer Service Representative - Remote in Mainland USA
- Tampa, FL (14 miles from Dover, FL)
- 3 hours ago
- Tampa, FL (14 miles from Dover, FL)
- 3 hours ago
.** As a **Senior Customer Service Representative**, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...
Remote WorkClaims Customer Service Representative
- Temple Terrace, FL (11 miles from Dover, FL)
- 4 hours ago
- Temple Terrace, FL (11 miles from Dover, FL)
- 4 hours ago
Safepoint Insurance is an admitted Property and Casualty Insurance carrier....
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Customer Service Representative
- Tampa, FL (14 miles from Dover, FL)
- 8 hours ago
- Tampa, FL (14 miles from Dover, FL)
- 8 hours ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Insurance Customer Service Agent
- Tampa, FL (14 miles from Dover, FL)
- 6 days ago
- Tampa, FL (14 miles from Dover, FL)
- 6 days ago
service experience preferably in the insurance industry Florida 20-44 Property & Casualty Personal Lines Agent License required within 6 months of hire date Must maintain continuing education requirements...
Tax Customer Service Representative II (Experienced)
- Tampa, FL (14 miles from Dover, FL)
- 6 days ago
- Tampa, FL (14 miles from Dover, FL)
- 6 days ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
Bilingual Entry-Level Customer Service Representative
- Tampa, FL (14 miles from Dover, FL)
- 6 days ago
- Tampa, FL (14 miles from Dover, FL)
- 6 days ago
Collaborate with customer service professionals to improve overall customer experience. Assisting with incoming customer service phone calls to resolve issues....
Bilingual Customer Service Representative (Toll)
- Tampa, FL (14 miles from Dover, FL)
- 6 days ago
- Tampa, FL (14 miles from Dover, FL)
- 6 days ago
Collaborate with customer service professionals to improve overall customer experience. Assisting with incoming customer service phone calls to resolve issues....
Remote Customer Service Representative
- Macdill AFB, FL (20 miles from Dover, FL)
- 6 days ago
- Macdill AFB, FL (20 miles from Dover, FL)
- 6 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service Representative
- Tampa, FL (14 miles from Dover, FL)
- 8 days ago
- Tampa, FL (14 miles from Dover, FL)
- 8 days ago
Current Property and Casualty License, as required by the State Department of Insurance, to effectively service clients, or be willing and able to obtain all required licenses within the first 90 days...
Retail Customer Service Associate
- Brandon, FL (4 miles from Dover, FL)
- 9 days ago
- Brandon, FL (4 miles from Dover, FL)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2021 W Brandon Blvd, Brandon, FL...
Retail Customer Service Associate
- Lakeland, FL (20 miles from Dover, FL)
- 9 days ago
- Lakeland, FL (20 miles from Dover, FL)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3530 Lakeland Highlands Rd, Lakeland...
Customer Service Representative
- Mulberry, FL (18 miles from Dover, FL)
- 12 days ago
- Mulberry, FL (18 miles from Dover, FL)
- 12 days ago
Were looking for Customer Service Professionals for our Lakeland, FL office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Remote WorkBank Customer Service Representative
- Tampa, FL (14 miles from Dover, FL)
- 15 days ago
- Tampa, FL (14 miles from Dover, FL)
- 15 days ago
We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
Demographic Data for Dover, FL
Moving to Dover, FL? Find some basic demographic data about Dover, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dover, FL
Highest Education Level
Customer Services in Dover, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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