Customer Service Jobs in Delray Beach, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 32 Jobs

Health Insurance Customer Service/Retention TURNKEY

  • Pompano Beach, FL (15 miles from Delray Beach, FL)
  • 4 hours ago
  • Pompano Beach, FL (15 miles from Delray Beach, FL)
  • 4 hours ago

We are seeking energetic, motivated and dedicated Customer Service Retention Specialist to join our family....

LP Customer Service Associate II

  • Oakland Park, FL (22 miles from Delray Beach, FL)
  • 8 hours ago
  • Oakland Park, FL (22 miles from Delray Beach, FL)
  • 8 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Rental Car Customer Service Representative - Part Time Paid Training 401k Benefits Employee Discount

  • Lake Clarke, FL (14 miles from Delray Beach, FL)
  • 10 hours ago
  • Lake Clarke, FL (14 miles from Delray Beach, FL)
  • 10 hours ago

service....

Customer Service Representative

  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 1 day ago
  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 1 day ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

LP Customer Service Associate II

  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 3 days ago
  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Client Support Specialist

  • Coral Springs, FL (16 miles from Delray Beach, FL)
  • 3 days ago
  • Coral Springs, FL (16 miles from Delray Beach, FL)
  • 3 days ago

Previous contact center/customer service experience. Proficiency with Microsoft Office Suite Products....

P&C Customer Service Representative

  • Sunrise, FL (23 miles from Delray Beach, FL)
  • 8 days ago
  • Sunrise, FL (23 miles from Delray Beach, FL)
  • 8 days ago

Working knowledge of Property / Casualty Insurance practices and policy structures. Strong communication skills and a commitment to delivering high-quality customer service....

Remote Work

Communications Specialist - Bilingual Spanish

  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 16 days ago
  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 16 days ago

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is looking for a Communication Specialist...

Customer Service Rep - French Speaker - Call Center

  • Delray Beach, FL
  • 20 days ago
  • Delray Beach, FL
  • 20 days ago

Service Call Center Stable work history must demonstrate each of the following: Strong understanding of customer service and customer relations Highly motivation and strong desire to learn Ability...

Retail Loss Prevention Customer Service Associate II

  • Delray Beach, FL
  • 23 days ago
  • Delray Beach, FL
  • 23 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Bilingual Customer Service Representative

  • Boca Raton, FL (6 miles from Delray Beach, FL)
  • 23 days ago
  • Boca Raton, FL (6 miles from Delray Beach, FL)
  • 23 days ago

A client located in Boca Raton, FL is seeking a bilingual Customer Service Representative to join their team in the automotive industry....

Customer Service Representative - Electrical

  • Pompano Beach, FL (15 miles from Delray Beach, FL)
  • 26 days ago
  • Pompano Beach, FL (15 miles from Delray Beach, FL)
  • 26 days ago

Customer Service Representative - Electrical 3.3 3.3 out of 5 stars 1255 NW 21st Street, Pompano Beach, FL 33069 Make a difference....

Customer Service Associate, Electronics

  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 27 days ago
  • Fort Lauderdale, FL (23 miles from Delray Beach, FL)
  • 27 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Pompano Beach, FL (15 miles from Delray Beach, FL)
  • 29 days ago
  • Pompano Beach, FL (15 miles from Delray Beach, FL)
  • 29 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative Bilingual Spanish

  • Sunrise, FL (23 miles from Delray Beach, FL)
  • 30+ days ago
  • Sunrise, FL (23 miles from Delray Beach, FL)
  • 30+ days ago

Demonstrated customer service focus / superior customer service skills....

Demographic Data for Delray Beach, FL

Moving to Delray Beach, FL? Find some basic demographic data about Delray Beach, FL below.


Local
National
124,430
4,504
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Delray Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Delray Beach, FL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Delray Beach, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »