Customer Service Jobs in Cocoa, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Showroom Customer Service Representative
- Melbourne, FL (21 miles from Cocoa, FL)
- 16 days ago
- Melbourne, FL (21 miles from Cocoa, FL)
- 16 days ago
Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing....
Retail Customer Service Associate
- Melbourne, FL (21 miles from Cocoa, FL)
- 21 days ago
- Melbourne, FL (21 miles from Cocoa, FL)
- 21 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4255 W New Haven Ave, Melbourne,...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 450 Townsend Rd, Cocoa, FL 32926...
Licensed Customer Service Reps
- Melbourne, FL (21 miles from Cocoa, FL)
- 23 days ago
- Melbourne, FL (21 miles from Cocoa, FL)
- 23 days ago
Opportunity to earn monthly bonuses Average call volume per day=40-50 calls / Average call handle time= 9-15 mins Recommended Skill Set: Sales Customer Service Call Center Experience Health and Life...
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Customer Service Representative
- Melbourne, FL (21 miles from Cocoa, FL)
- 29 days ago
- Melbourne, FL (21 miles from Cocoa, FL)
- 29 days ago
Customer Service RepresentativeRequirements:- High school diploma or GED required- Experience in Personal Lines insurance and familiarity with customer databases or comparable technology preferred-...
Customer Service Representative
- Rockledge, FL (6 miles from Cocoa, FL)
- 60+ days ago
- Rockledge, FL (6 miles from Cocoa, FL)
- 60+ days ago
SUPERVISORY RESPONSIBILITIES: None MINIMUM QUALIFICATIONS: High School Diploma One year of customer service A combination of education, certification training, and/or experience may suffice for the...
Customer Service Representative
- Melbourne, FL (21 miles from Cocoa, FL)
- 90+ days ago
- Melbourne, FL (21 miles from Cocoa, FL)
- 90+ days ago
Relay customer service problems to the Team Leader when necessary....
- Titusville, FL (13 miles from Cocoa, FL)
- 90+ days ago
- Titusville, FL (13 miles from Cocoa, FL)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Titusville, FL (13 miles from Cocoa, FL)
- 90+ days ago
- Titusville, FL (13 miles from Cocoa, FL)
- 90+ days ago
Store 2726086: 1500 Singleton Ave N, Titusville, Florida 32796 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Bilingual Spanish Customer Service Representative
- Melbourne, FL (21 miles from Cocoa, FL)
- 90+ days ago
- Melbourne, FL (21 miles from Cocoa, FL)
- 90+ days ago
Relay customer service problems to Team Leader when necessary....
Demographic Data for Cocoa, FL
Moving to Cocoa, FL? Find some basic demographic data about Cocoa, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cocoa, FL
Highest Education Level
Customer Services in Cocoa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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