Customer Service Jobs in Cocoa, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Rockledge, FL (6 miles from Cocoa, FL)
- 8 hours ago
- Rockledge, FL (6 miles from Cocoa, FL)
- 8 hours ago
Customer Service Representative Stark Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
JOB SUMMARY Under the general supervision of the Customer Service Supervisor, and/or the Utility Customer Service Manager, performs responsible office work in assisting the general public....
Customer Service Representative
- Palm Bay, FL (24 miles from Cocoa, FL)
- 1 day ago
- Palm Bay, FL (24 miles from Cocoa, FL)
- 1 day ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Retail Customer Service Associate
- Melbourne, FL (21 miles from Cocoa, FL)
- 3 days ago
- Melbourne, FL (21 miles from Cocoa, FL)
- 3 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4255 W New Haven Ave, Melbourne,...
/22609/a0ddcb5b-f5de-40b3-bed4-be7f923b6be8.png&z=8&s=INS&ih_t=5%2F15%2F2025+9%3A38%3A45+AM&utm_medium=internal%20referrer&utm_campaign=employer-fsa&utm_content=fsa-federal&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Licensed Customer Service Reps
- Melbourne, FL (21 miles from Cocoa, FL)
- 5 days ago
- Melbourne, FL (21 miles from Cocoa, FL)
- 5 days ago
Opportunity to earn monthly bonuses Average call volume per day=40-50 calls / Average call handle time= 9-15 mins Recommended Skill Set: Sales Customer Service Call Center Experience Health and Life...
Remote WorkCustomer Service Representative
- Melbourne, FL (21 miles from Cocoa, FL)
- 10 days ago
- Melbourne, FL (21 miles from Cocoa, FL)
- 10 days ago
Customer Service RepresentativeRequirements:- High school diploma or GED required- Experience in Personal Lines insurance and familiarity with customer databases or comparable technology preferred-...
Customer Service Representative
- Titusville, FL (13 miles from Cocoa, FL)
- 14 days ago
- Titusville, FL (13 miles from Cocoa, FL)
- 14 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Onsite Inbound Call Center/Customer Service Rep
- Melbourne, FL (21 miles from Cocoa, FL)
- 30+ days ago
- Melbourne, FL (21 miles from Cocoa, FL)
- 30+ days ago
Develop skills in customer service and data management. Engage in meaningful work that impacts the democratic process....
Customer Service Representative
- Rockledge, FL (6 miles from Cocoa, FL)
- 30+ days ago
- Rockledge, FL (6 miles from Cocoa, FL)
- 30+ days ago
SUPERVISORY RESPONSIBILITIES: None MINIMUM QUALIFICATIONS: High School Diploma One year of customer service A combination of education, certification training, and/or experience may suffice for the...
Medical Equipment Customer Service Representative
- Melbourne, FL (21 miles from Cocoa, FL)
- 30+ days ago
- Melbourne, FL (21 miles from Cocoa, FL)
- 30+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Melbourne, FL (21 miles from Cocoa, FL)
- 90+ days ago
- Melbourne, FL (21 miles from Cocoa, FL)
- 90+ days ago
Relay customer service problems to the Team Leader when necessary....
- Titusville, FL (13 miles from Cocoa, FL)
- 90+ days ago
- Titusville, FL (13 miles from Cocoa, FL)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Palm Bay, FL (24 miles from Cocoa, FL)
- 60+ days ago
- Palm Bay, FL (24 miles from Cocoa, FL)
- 60+ days ago
Store 2726513: 900 Malabar Rd SW, Palm Bay, Florida 32907 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Bilingual Spanish Customer Service Representative
- Melbourne, FL (21 miles from Cocoa, FL)
- 90+ days ago
- Melbourne, FL (21 miles from Cocoa, FL)
- 90+ days ago
Relay customer service problems to Team Leader when necessary....
Licensed Customer Service Representative - Melbourne, FL
- Melbourne, FL (21 miles from Cocoa, FL)
- 90+ days ago
- Melbourne, FL (21 miles from Cocoa, FL)
- 90+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Demographic Data for Cocoa, FL
Moving to Cocoa, FL? Find some basic demographic data about Cocoa, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cocoa, FL
Highest Education Level
Customer Services in Cocoa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »