Customer Service Jobs in Cocoa Beach, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 5 days ago
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4255 W New Haven Ave, Melbourne,...
Customer Service Representative
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 17 days ago
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 17 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
- Palm Bay, FL (19 miles from Cocoa Beach, FL)
- 23 days ago
- Palm Bay, FL (19 miles from Cocoa Beach, FL)
- 23 days ago
Position Overview : As a Commercial Lines Customer Service Representative, you will play a crucial role in providing exceptional service to our commercial insurance clients....
Licensed Customer Service Representative - Melbourne, FL
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 23 days ago
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 23 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Branch Customer Service Representative - Melbourne, FL
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 23 days ago
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 23 days ago
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group...
Bilingual Spanish Customer Service Representative
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 90+ days ago
- Melbourne, FL (17 miles from Cocoa Beach, FL)
- 90+ days ago
Relay customer service problems to Team Leader when necessary....
Demographic Data for Cocoa Beach, FL
Moving to Cocoa Beach, FL? Find some basic demographic data about Cocoa Beach, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cocoa Beach, FL
Highest Education Level
Customer Services in Cocoa Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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