Customer Service Jobs in Cape Coral, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 301 Sw Pine Island Road, Cape Coral...
Insurance Customer Service Representative
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
We are looking for the next generation of Personal Lines customer service agents with an active 220 or 440 license....
Customer Service Representative
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 8 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 8 days ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative - FT
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 9 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 9 days ago
service....
Customer Service Representative - Registration Services - Coconut Point
- Estero, FL (18 miles from Cape Coral, FL)
- 9 days ago
- Estero, FL (18 miles from Cape Coral, FL)
- 9 days ago
to join our team as a Customer Service Representative in Outpatient Registration at our Coconut Point location....
Customer Service Representative
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 20 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 20 days ago
Customer Service Representative Hughes Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 27 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 27 days ago
is assisting a local client with their search for a Customer Service Rep....
Customer Service Representative Spanish Required - On Site
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 30+ days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 30+ days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative - Lee Convenient Care - Travels 3 locations works weekends
- Estero, FL (18 miles from Cape Coral, FL)
- 30+ days ago
- Estero, FL (18 miles from Cape Coral, FL)
- 30+ days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Rep (Reimbursement Resources Rep)
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 30+ days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 30+ days ago
The Reimbursement Resource Representative-CSR is responsible to provide support to patients, providers and customers internally and externally on billing related inquiries. The employee works...
Lead Customer Service Representative, Full or Part Time
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 60+ days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 60+ days ago
Store 2709769: 12251 Metro Pkwy, Ft Myers, Florida 33966 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 90+ days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 90+ days ago
Store 2723990: 20021 Summerlin Rd, Ft Myers, Florida 33908 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
Customer Service Representative, Full or Part Time
- Cape Coral, FL
- 90+ days ago
- Cape Coral, FL
- 90+ days ago
Store 2701735: 3704 Skyline Blvd, Cape Coral, Florida 33914 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Licensed Customer Service Representative - Ft. Myers, FL
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 60+ days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 60+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Demographic Data for Cape Coral, FL
Moving to Cape Coral, FL? Find some basic demographic data about Cape Coral, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cape Coral, FL
Highest Education Level
Customer Services in Cape Coral, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Order Entry
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »