Customer Service Jobs in Brandon, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 47 Jobs

Mortgage Customer Service Representative

  • Tampa, FL (10 miles from Brandon, FL)
  • 13 hours ago
  • Tampa, FL (10 miles from Brandon, FL)
  • 13 hours ago

Provide exceptional customer service to all customers' mortgage loan inquiries/requests....

Customer Service Associate

  • Tampa, FL (10 miles from Brandon, FL)
  • 2 days ago
  • Tampa, FL (10 miles from Brandon, FL)
  • 2 days ago

Daily interaction with Customers, Service Technicians, Managers, and vendors. Facilitate any shared e-mail boxes....

Customer Service Representative, Life Insurance

  • Tampa, FL (10 miles from Brandon, FL)
  • 6 days ago
  • Tampa, FL (10 miles from Brandon, FL)
  • 6 days ago

Customer Service Representatives establish high quality customer relationships using informational resources and technical knowledge....

Customer Service Representative

  • Tampa, FL (10 miles from Brandon, FL)
  • 6 days ago
  • Tampa, FL (10 miles from Brandon, FL)
  • 6 days ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

Bilingual Spanish/ English Insurance Customer Service Representative

  • Tampa, FL (10 miles from Brandon, FL)
  • 7 days ago
  • Tampa, FL (10 miles from Brandon, FL)
  • 7 days ago

Bilingual Spanish/ English Insurance Virtual Customer Service Agent Te gusta ayudar a los demas? Eres fluido en ingles y espanol?...

Loss Prevention Customer Service Associate II

  • Tampa, FL (10 miles from Brandon, FL)
  • 11 days ago
  • Tampa, FL (10 miles from Brandon, FL)
  • 11 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative Team Lead - National Remote

  • Tampa, FL (10 miles from Brandon, FL)
  • 14 days ago
  • Tampa, FL (10 miles from Brandon, FL)
  • 14 days ago

.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...

Remote Work

Latham Pool Products, Inc Careers - Customer Service Representative

  • Zephyrhills, FL (21 miles from Brandon, FL)
  • 14 days ago
  • Zephyrhills, FL (21 miles from Brandon, FL)
  • 14 days ago

service or related experience or 6 months experience as a LPP Customer Service Representative II Previous experience in pool, manufacturing, distribution, or design industry preferred....

Business Insurance Client Service Representative

  • Tampa, FL (10 miles from Brandon, FL)
  • 20 days ago
  • Tampa, FL (10 miles from Brandon, FL)
  • 20 days ago

Current Florida 2-20 License, or willingness to obtain College degree desirable; or equivalent combination of education and experience Minimum of two years commercial insurance experience preferred...

Customer Service Representative - Driving

  • Tampa, FL (10 miles from Brandon, FL)
  • 22 days ago
  • Tampa, FL (10 miles from Brandon, FL)
  • 22 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Nutrition Customer Service Representative

  • St Petersburg, FL (24 miles from Brandon, FL)
  • 23 days ago
  • St Petersburg, FL (24 miles from Brandon, FL)
  • 23 days ago

The Nutrition Care Assistant assures a high level of customer service and patient satisfaction....

Retail Customer Service Associate

  • Wesley Chapel, FL (18 miles from Brandon, FL)
  • 27 days ago
  • Wesley Chapel, FL (18 miles from Brandon, FL)
  • 27 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 27727 State Road 56, Wesley Chapel...

Bilingual Customer Service Representative

  • Lakeland, FL (24 miles from Brandon, FL)
  • 27 days ago
  • Lakeland, FL (24 miles from Brandon, FL)
  • 27 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Experienced Bilingual Customer Service Representative

  • Lakeland, FL (24 miles from Brandon, FL)
  • 27 days ago
  • Lakeland, FL (24 miles from Brandon, FL)
  • 27 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Customer Service Representative

  • Tampa, FL (10 miles from Brandon, FL)
  • 29 days ago
  • Tampa, FL (10 miles from Brandon, FL)
  • 29 days ago

Demonstrated customer service focus / superior customer service skills....

Demographic Data for Brandon, FL

Moving to Brandon, FL? Find some basic demographic data about Brandon, FL below.


Local
National
86,676
2,568
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Brandon, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Brandon, FL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brandon, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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