Customer Service Jobs in Bonita Springs, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual English and Spanish - Senior Customer Service Representative - Remote in FL
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 1 day ago
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 1 day ago
Ensures quality customer service for internal and external customers. Responds to incoming customer service requests, both verbal and written relating to STARS measures....
Remote WorkSenior Customer Service Representative / Parks & Recreation / Administration #8758
- Cape Coral, FL (20 miles from Bonita Springs, FL)
- 6 days ago
- Cape Coral, FL (20 miles from Bonita Springs, FL)
- 6 days ago
Senior Customer Service Representative Job Description An Equal Opportunity Employer and Drugfree Workplace...
Customer Service Representative
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 7 days ago
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 7 days ago
Customer Service Representative Hughes Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 15 days ago
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 15 days ago
is assisting a local client with their search for a Customer Service Rep....
Customer Service Representative Spanish Required - On Site
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 21 days ago
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 21 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative - Lee Convenient Care - Travels 3 locations works weekends
- Estero, FL (5 miles from Bonita Springs, FL)
- 25 days ago
- Estero, FL (5 miles from Bonita Springs, FL)
- 25 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Rep (Reimbursement Resources Rep)
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 29 days ago
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 29 days ago
The Reimbursement Resource Representative-CSR is responsible to provide support to patients, providers and customers internally and externally on billing related inquiries. The employee works...
Customer Service Representative II
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 30+ days ago
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 30+ days ago
Provide courteous, friendly and excellent customer service at all times....
Pharmacy Customer Service Associate
- Naples, FL (13 miles from Bonita Springs, FL)
- 45+ days ago
- Naples, FL (13 miles from Bonita Springs, FL)
- 45+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative, Full or Part Time
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 60+ days ago
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 60+ days ago
Store 2709769: 12251 Metro Pkwy, Ft Myers, Florida 33966 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- Cape Coral, FL (20 miles from Bonita Springs, FL)
- 90+ days ago
- Cape Coral, FL (20 miles from Bonita Springs, FL)
- 90+ days ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
Customer Service Representative, Full or Part Time
- Cape Coral, FL (20 miles from Bonita Springs, FL)
- 90+ days ago
- Cape Coral, FL (20 miles from Bonita Springs, FL)
- 90+ days ago
Store 2701735: 3704 Skyline Blvd, Cape Coral, Florida 33914 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Naples, FL (13 miles from Bonita Springs, FL)
- 45+ days ago
- Naples, FL (13 miles from Bonita Springs, FL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2550 Immokalee Rd, Naples, FL 34110...
Licensed Customer Service Representative - Ft. Myers, FL
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 45+ days ago
- Fort Myers, FL (21 miles from Bonita Springs, FL)
- 45+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative
- Naples, FL (13 miles from Bonita Springs, FL)
- 60+ days ago
- Naples, FL (13 miles from Bonita Springs, FL)
- 60+ days ago
Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....
Demographic Data for Bonita Springs, FL
Moving to Bonita Springs, FL? Find some basic demographic data about Bonita Springs, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Bonita Springs, FL
Highest Education Level
Customer Services in Bonita Springs, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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