Customer Service Jobs in Boca Raton, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Benefits, Customer Service Representative
- Plantation, FL (15 miles from Boca Raton, FL)
- 2 days ago
- Plantation, FL (15 miles from Boca Raton, FL)
- 2 days ago
Additional healthcare, insurance, or customer service training a plus....
Onsite Customer Service Representative
- Plantation, FL (15 miles from Boca Raton, FL)
- 2 days ago
- Plantation, FL (15 miles from Boca Raton, FL)
- 2 days ago
Additional healthcare, insurance, or customer service training a plus....
Loss Prevention Customer Service Associate II
- Deerfield Beach, FL (3 miles from Boca Raton, FL)
- 3 days ago
- Deerfield Beach, FL (3 miles from Boca Raton, FL)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 10 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 10 days ago
For immediate consideration, please email your resume to ... with the subject as “Customer Service Rep”....
Retail Loss Prevention Customer Service Associate
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 10 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Boca Raton, FL
- 16 days ago
- Boca Raton, FL
- 16 days ago
Boca Raton HomeGoods Loss Prevention Customer Service Associate I TJX Companies 3.5 ( ) Boca Raton, FL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women...
Retail Loss Prevention Customer Service Associate Retail Loss Prevention Customer Service Associate
- Deerfield Beach, FL (3 miles from Boca Raton, FL)
- 16 days ago
- Deerfield Beach, FL (3 miles from Boca Raton, FL)
- 16 days ago
Retail Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Deerfield Beach, FL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
- Boynton Beach, FL (11 miles from Boca Raton, FL)
- 16 days ago
- Boynton Beach, FL (11 miles from Boca Raton, FL)
- 16 days ago
Retail Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Boynton Beach, FL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 16 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 16 days ago
HomeGoods Ft Lauderdale LP Customer Service Associate II TJX Companies 3.5 ( ) Fort Lauderdale, FL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are...
Retail Loss Prevention Customer Service Associate II
- Boynton Beach, FL (11 miles from Boca Raton, FL)
- 18 days ago
- Boynton Beach, FL (11 miles from Boca Raton, FL)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
A client located in Boca Raton, FL is seeking a bilingual Customer Service Representative to join their team in the automotive industry....
Boca Raton HomeGoods Loss Prevention Customer Service Associate I
- Boca Raton, FL
- 19 days ago
- Boca Raton, FL
- 19 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Insurance Customer Service Representative
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 22 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 22 days ago
service experience, preferably in property and casualty insurance (required) Proficiency in Microsoft Office Suite required PREFERRED SKILLS Familiarity with insurance policy servicing Strong interpersonal...
CRC Benefits - Customer Service Representative - Group Benefits (Hybrid)
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 26 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 26 days ago
High school diploma or GED equivalent 2+ years of related experience in Customer Service environment in the group insurance field....
LP Customer Service Associate II
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 26 days ago
- Lake Worth, FL (18 miles from Boca Raton, FL)
- 26 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Boca Raton, FL
Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Boca Raton, FL
Highest Education Level
Customer Services in Boca Raton, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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