Customer Service Jobs in Apollo Beach, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 36 Jobs

Customer Service Insurance - Sales

  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 30+ days ago
  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 30+ days ago

Maintain required Property & Casualty license and state registrations....

Inbound Customer Service Representative (Tolling)

  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 4 days ago
  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 4 days ago

We are looking for Customer Service Representatives to support inbound customer service....

Customer Service Representative

  • Tampa, FL (16 miles from Apollo Beach, FL)
  • 5 days ago
  • Tampa, FL (16 miles from Apollo Beach, FL)
  • 5 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Representative - $1,000 Sign-On Bonus

  • Saint Petersburg, FL (14 miles from Apollo Beach, FL)
  • 7 days ago
  • Saint Petersburg, FL (14 miles from Apollo Beach, FL)
  • 7 days ago

REPORTS TO: Customer Service & Dispatch Manager FLSA: Non-Exempt HOURS: Full-time Position Summary AquaCal AutoPilot, Inc. is looking for a motivated Customer Support Representative to join our diverse...

Claim Customer Service Representative - Florida

  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 10 days ago
  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 10 days ago

and casualty insurance policy language and provisions Claims quality service standards Liability, negligence, No-Fault principles and subrogation Ability to provide a high level of customer service...

Customer Service Representative - Fire Service Dept - Onsite

  • Seminole, FL (24 miles from Apollo Beach, FL)
  • 14 days ago
  • Seminole, FL (24 miles from Apollo Beach, FL)
  • 14 days ago

Duties include, but not limited to:Communicates with customers through email and telephoneWorks with field superintendent and other field personnel in scheduling work.Inputs billing information...

Spanish Bilingual Remote Customer Service Representative

  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 20 days ago
  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 20 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Rep - French Speaker - Call Center

  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 22 days ago
  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 22 days ago

Service Call Center Stable work history must demonstrate each of the following: Strong understanding of customer service and customer relations Highly motivation and strong desire to learn Ability...

Customer Service Representative - Driving

  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 23 days ago
  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 23 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

  • Saint Petersburg, FL (14 miles from Apollo Beach, FL)
  • 23 days ago
  • Saint Petersburg, FL (14 miles from Apollo Beach, FL)
  • 23 days ago

Customer Service Representative Hughes Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Spanish Customer Service Representative (Tolling)

  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 28 days ago
  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 28 days ago

We are looking for bilingual customer service representatives in the Miami, FL area to support inbound customer service....

Customer Service Representative

  • Saint Petersburg, FL (14 miles from Apollo Beach, FL)
  • 29 days ago
  • Saint Petersburg, FL (14 miles from Apollo Beach, FL)
  • 29 days ago

Key Responsibilities: Answer inbound calls and deliver high-touch customer service with empathy, professionalism, and technical expertise Troubleshoot equipment issues related to heat pumps, salt chlorine...

Bilingual Customer Service Representative (English + Spanish)

  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 30+ days ago
  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 30+ days ago

Organizes training sessions to educate internal staff on premium customer service processes, policies, and best practices....

Customer Service Representative

  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 30+ days ago
  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 30+ days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Business Insurance Client Service Representative

  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 30+ days ago
  • Tampa, FL (13 miles from Apollo Beach, FL)
  • 30+ days ago

Current Florida 2-20 License, or willingness to obtain College degree desirable; or equivalent combination of education and experience Minimum of two years commercial insurance experience preferred...

Demographic Data for Apollo Beach, FL

Moving to Apollo Beach, FL? Find some basic demographic data about Apollo Beach, FL below.


Local
National
22,395
536
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Apollo Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Apollo Beach, FL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Apollo Beach, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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