Customer Service Jobs in Washington Navy Yard, DC
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Customer Service Associate II
- Woodbridge, VA (22 miles from Washington Navy Yard, DC)
- 7 hours ago
- Woodbridge, VA (22 miles from Washington Navy Yard, DC)
- 7 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Sterling, VA (22 miles from Washington Navy Yard, DC)
- 2 days ago
- Sterling, VA (22 miles from Washington Navy Yard, DC)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...
Customer Service Representative
- Fort Washington, MD (9 miles from Washington Navy Yard, DC)
- 4 days ago
- Fort Washington, MD (9 miles from Washington Navy Yard, DC)
- 4 days ago
Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....
Insurance Customer Service Representative
- Arlington, VA (3 miles from Washington Navy Yard, DC)
- 6 days ago
- Arlington, VA (3 miles from Washington Navy Yard, DC)
- 6 days ago
& Casualty License REQUIRED....
Customer Service Representative. Member Services Call Center
- Fulton, MD (19 miles from Washington Navy Yard, DC)
- 7 days ago
- Fulton, MD (19 miles from Washington Navy Yard, DC)
- 7 days ago
CUSTOMER SERVICE REPRESENTATIVE. MEMBER SERVICES CALL CENTER IN FULTON, MD, USA!...
Remote Work- Germantown, MD (21 miles from Washington Navy Yard, DC)
- 7 days ago
- Germantown, MD (21 miles from Washington Navy Yard, DC)
- 7 days ago
Associate's or Bachelor's Degree preferred. 2 years of customer service/sales experience Or Minimum 2 years of relevant work experience Who is Airgas?...
Remote Customer Service Representative
- Arlington, VA (3 miles from Washington Navy Yard, DC)
- 9 days ago
- Arlington, VA (3 miles from Washington Navy Yard, DC)
- 9 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Arlington, VA (3 miles from Washington Navy Yard, DC)
- 9 days ago
- Arlington, VA (3 miles from Washington Navy Yard, DC)
- 9 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRetail Loss Prevention Customer Service Associate II
- Rockville, MD (14 miles from Washington Navy Yard, DC)
- 12 days ago
- Rockville, MD (14 miles from Washington Navy Yard, DC)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Arlington, VA (3 miles from Washington Navy Yard, DC)
- 13 days ago
- Arlington, VA (3 miles from Washington Navy Yard, DC)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Arlington, VA (3 miles from Washington Navy Yard, DC)
- 15 days ago
- Arlington, VA (3 miles from Washington Navy Yard, DC)
- 15 days ago
Customer Service Representative 50Floor Arlington, TX, USA 3 days ago Quick Job type Full-time Quick Job description 50Floor, Inc. is looking for a service-oriented Customer Service Representative with...
Customer Service Associate (Security Guard)
- Laurel, MD (16 miles from Washington Navy Yard, DC)
- 19 days ago
- Laurel, MD (16 miles from Washington Navy Yard, DC)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Qualifications What We're Looking For: Previous customer service experience, preferably in healthcare or insurance. Strong verbal and written communication skills....
Loss Prevention Customer Service Associate II
- Greenbelt, MD (11 miles from Washington Navy Yard, DC)
- 21 days ago
- Greenbelt, MD (11 miles from Washington Navy Yard, DC)
- 21 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Washington, DC
- 25 days ago
- Washington, DC
- 25 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Washington Navy Yard, DC
Highest Education Level
Customer Services in Washington Navy Yard, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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